| Description |
| Summary |
AI-powered conversation analytics and quality assurance platform for scaling support QA, coaching, compliance and customer-experience insights.
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| Description |
MaestroQA analyzes conversation data across calls, chats, emails, bots, surveys and more to automate quality assurance, coaching, compliance-risk detection and CX insights. Its product is CX quality management and conversation intelligence, not general LLM application observability.
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| Positioning |
AI conversation data quality platform for CX teams
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| Key facts |
| HQ location |
New York, NY, USA / Boston, MA, USA presence
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| Founded |
2013
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| Employee range |
51-200
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| Company type |
Private
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| Pricing model |
custom quote, subscription
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| Last updated |
Jun 21, 2026
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| Financials |
| Revenue estimate |
Unknown / not publicly disclosed
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| Valuation estimate |
Unknown
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| Investments |
Unknown / not publicly disclosed
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| Relationships |
| Target customers |
CX operations, support leaders, QA teams, BPO governance teams and customer experience teams
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| Key competitors |
Klaus, Playvox, Observe.AI, Level AI, CallMiner, Calabrio
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| Known customers |
Brex, Betterment, Angi, Resident, DraftKings
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| Segments & Industries |
| Segments |
AI Workflows, AI Developer Tools, AI Quality & Observability, Traditional ML, AI Governance & Risk, Call Analysis, Chatbots, Analytics & BI
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| Industries |
Customer Support / CX
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