| Description |
| Summary |
Platform for building enterprise-grade customer service AI agents.
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| Description |
Enterprise platform focused on reliable AI-powered customer service interactions and integrations.
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| Positioning |
Customer service AI agents
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| Key facts |
| HQ location |
San Francisco, CA, USA
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| Founded |
2023
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| Employee range |
201-500
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| Company type |
Private
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| Pricing model |
subscription
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| Last updated |
Jun 21, 2026
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| Financials |
| Revenue estimate |
$150M ARR (Feb 2026)
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| Valuation estimate |
$15B+ (May 2026)
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| Investments |
$1.58B total (Series: $75M 2023; $175M late 2024; $350M Sep 2025; $950M May 2026 led by Tiger Global/GV)
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| Relationships |
| Target customers |
Large enterprises and consumer brands
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| Key competitors |
Ada, Intercom, Zendesk, Forethought
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| Known customers |
Unknown
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| Segments & Industries |
| Segments |
AI Workflows, AI Agents, AI Developer Tools, Knowledge & RAG, AI Quality & Observability, AI Governance & Risk, Call Analysis, Chatbots, Voice AI Agents, STT/TTS Infrastructure, Analytics & BI
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| Industries |
Customer Support / CX
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