Summary
AI-native enterprise platform centered on Computer, an AI teammate that unifies live customer, product, support, sales and engineering workflows.
Description
DevRev unifies product development, customer support, customer data and work management around its AI teammate Computer, which uses live shared memory to answer, automate, update systems, coordinate workflows and assist support/sales teams.
Positioning
Computer: AI teammate with native shared memory
Key facts
- HQ location
- San Francisco, CA, USA
- Founded
- 2020
- Employee range
- 201-500
- Funding stage
- —
- Company type
- Private
- Pricing model
- Subscription (Per-seat SaaS pricing with enterprise tiers)
- Last updated
Financials
- Revenue estimate
- Unknown / not publicly disclosed
- Valuation estimate
- $1.1B valuation (2022; dated)
- Investments
- ~$85M+ total disclosed funding
Relationships
- Target customers
- Product, support, engineering, CX and sales teams
- Key competitors
- Zendesk, Intercom/Fin, Freshworks, Salesforce Service Cloud, Jira Service Management
- Known customers
- Snowflake, Figma, Dropbox (public examples)
Classification (raw research text)
- Core focus
- AI-native CRM, support and enterprise workflow automation
- Core industry
- Software / SaaS
- Core category
- AI-native CRM / support platform
Shown verbatim from the research spreadsheet — deriving structured industry tags from this text is a future phase.
Segments, Industries & Certifications
- Segments