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DevRev

Research Team Data Published

Computer: AI teammate with native shared memory

devrev.ai Updated
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Company profile

Overview

AI-native enterprise platform centered on Computer, an AI teammate that unifies live customer, product, support, sales and engineering workflows.

DevRev unifies product development, customer support, customer data and work management around its AI teammate Computer, which uses live shared memory to answer, automate, update systems, coordinate workflows and assist support/sales teams.

At a glance

Key facts

HQ location
San Francisco, CA, USA
Founded
2020
Employee range
201-500
Company type
Private
Last updated
Pricing model
Subscription
Per-seat SaaS pricing with enterprise tiers

Business context

Financials

Revenue estimate
Unknown / not publicly disclosed
Valuation estimate
$1.1B valuation (2022; dated)
Investments
~$85M+ total disclosed funding

Market context

Relationships

Target customers
Product, support, engineering, CX and sales teams
Key competitors
Zendesk, Intercom/Fin, Freshworks, Salesforce Service Cloud, Jira Service Management
Known customers
Snowflake, Figma, Dropbox (public examples)

Source context

Classification (raw research text)

Core focus
AI-native CRM, support and enterprise workflow automation
Core industry
Software / SaaS
Core category
AI-native CRM / support platform

Shown verbatim from the research spreadsheet — deriving structured industry tags from this text is a future phase.

Market taxonomy

Segments, Industries & Certifications

Segments

AI WorkflowsAI AgentsAI Developer ToolsKnowledge & RAGDocument AIAI Quality & ObservabilityTraditional MLAI Governance & RiskPrimaryCall AnalysisChatbotsAnalytics & BI