Forethought won Startup Battlefield at TechCrunch Disrupt SF 2018, taking home the Disrupt Cup and $100,000 prize. TechCrunch described the company as building AI for enterprise search and customer service.
And the winner of Startup Battlefield at Disrupt SF 2018 is… Forethought VerifiedForethought launched Agatha Predictions, an AI/NLU-powered customer support routing product, at TechCrunch Sessions: Enterprise. The company said the product automated ticket tagging and routing with up to 99% accuracy.
Forethought Launches NLU Routing After TC Disrupt Win VerifiedTechCrunch reported that Forethought had raised a $9 million Series A the prior December. The article tied the financing to the company’s momentum after its Startup Battlefield win.
Battlefield winner Forethought adds tool to automate support ticket routing VerifiedForethought announced a $17 million Series B round led by NEA, with participation from Sound Ventures, Neo, Geodesic Capital, Operator Collective, and others. The company said the financing would support its AI and machine learning platform for enterprise customer support.
Forethought Raises $17M Series B for Enterprise AI VerifiedForethought announced a $65 million Series C round. TechCrunch reported the financing as a major step for the customer-support AI company after its prior rounds.
Forethought nabs $65M Series C to improve customer service with AI VerifiedForethought announced that it had entered into an agreement to be acquired by Zendesk. In the company’s announcement, CEO Sami Ghoche framed the deal as an acceleration of Forethought’s mission in customer experience AI.
The Next Chapter for Forethought Verified