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Pegasystems

https://www.pega.com Research Team Data
Active NASDAQ: PEGA

Public enterprise platform for AI-powered workflow automation, decisioning, CRM and process modernization.

Pega provides AI-powered workflow automation, decisioning, Pega Blueprint and predictable AI agents for automating processes, modernizing legacy systems and personalizing customer engagement.

Positioning

AI-powered platform for enterprise workflows, decisioning and customer engagement

Key facts

HQ location
Waltham, MA, USA
Founded
1983
Employee range
5001-10000 (~5,500)
Funding stage
Public
Company type
Public (Public (NASDAQ: PEGA))
Pricing model
Subscription (Enterprise license / subscription)
Last updated
Jun 21, 2026

Revenue estimate

FY2025 revenue ~$1.75B

Valuation estimate

Public market valuation varies

Investments

Public company; N/A venture funding

Target customers

Large enterprises, operations teams, customer engagement teams, IT and business transformation leaders

Key competitors

Appian, ServiceNow, Salesforce, OutSystems, Camunda, IBM

Known customers

Large global enterprises; named customer examples vary by product/case study

Classification (raw research text)

Core focus
Workflow automation, decisioning and customer engagement
Core industry
Enterprise software
Core category
Process automation / decisioning platform

Shown verbatim from the research spreadsheet — deriving structured segment/industry tags from this text is a future phase.

Attribute breakdown

  • AI Workflows Primary focus
  • AI Automation / Business Process Automation Primary focus
  • Agent Builder / Agent Configuration Secondary feature
  • Multi-agent Orchestration / Runtime Secondary feature
  • System / API Integration Primary focus
  • AI / LLM Data Pipeline Secondary feature
  • Document AI / Document Processing Secondary feature
  • Traditional Machine Learning Secondary feature
  • AI Security / Guardrails Secondary feature
  • Data Privacy / PII / Confidential AI Secondary feature
  • AI Governance / Policy Management Secondary feature
  • AI Risk / Compliance Secondary feature
  • Human-in-the-Loop Review / Feedback Secondary feature
  • Conversation Intelligence / Speech Analytics Secondary feature
  • Text Chatbots / Conversational Assistants Secondary feature
  • Voice AI Agents Secondary feature
  • Voice Infrastructure / STT / TTS Secondary feature
  • AI for Customer Experience / Support Automation Primary focus
  • Analytics / BI / Decision Intelligence Secondary feature
  • Enterprise App / Internal Tool Builder Primary focus
  • Vertical-Specific AI Secondary feature
Show all 32 attributes
  • AI Workflows Primary focus
  • AI Automation / Business Process Automation Primary focus
  • AI Fine-tuning / Custom Model Training Not emphasized
  • Agent Builder / Agent Configuration Secondary feature
  • Multi-agent Orchestration / Runtime Secondary feature
  • System / API Integration Primary focus
  • Prompt Management / Prompt Engineering Not emphasized
  • Retrieval-Augmented Generation Not emphasized
  • Graph RAG / Knowledge Graph Retrieval Not emphasized
  • Enterprise Search / Knowledge Management Not emphasized
  • AI / LLM Data Pipeline Secondary feature
  • Document AI / Document Processing Secondary feature
  • Model Deployment / Inference Infrastructure Not emphasized
  • Traditional Machine Learning Secondary feature
  • AI Quality Assurance / LLM Evaluation Not emphasized
  • AI Observability / Monitoring Not emphasized
  • AI Security / Guardrails Secondary feature
  • Data Privacy / PII / Confidential AI Secondary feature
  • AI Governance / Policy Management Secondary feature
  • AI Risk / Compliance Secondary feature
  • AI Asset Inventory / Model Registry Not emphasized
  • Human-in-the-Loop Review / Feedback Secondary feature
  • Call Transcription / Speech-to-Text Data Capture Not emphasized
  • Conversation Intelligence / Speech Analytics Secondary feature
  • Text Chatbots / Conversational Assistants Secondary feature
  • Voice AI Agents Secondary feature
  • Voice Infrastructure / STT / TTS Secondary feature
  • AI for Customer Experience / Support Automation Primary focus
  • Sales / Revenue Intelligence Not emphasized
  • Analytics / BI / Decision Intelligence Secondary feature
  • Enterprise App / Internal Tool Builder Primary focus
  • Vertical-Specific AI Secondary feature