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SEW.AI

https://www.sew.ai/ Research Team Data
Active

Vertical AI-native connected platform for energy, water, and gas utilities, spanning CX, workforce, business operations, payments, and grid intelligence.

SEW.AI provides COSMOS and SmartCX/SmartWX platforms that use vertical AI to connect utility customers, workforce, operations, payments, and grid intelligence in one utility-focused operating system.

Positioning

Purpose-built Vertical AI Native Platform Company for energy and water

Key facts

HQ location
Las Vegas, NV, USA; Irvine, CA office
Founded
2012
Employee range
1001-5000 (1,600+ (company-reported / job listing))
Funding stage
—
Company type
Private (Private)
Pricing model
Custom Quote Subscription (Enterprise SaaS subscription / demo-based pricing)
Last updated
Jun 21, 2026

Revenue estimate

Unknown (third-party estimates vary widely)

Valuation estimate

Unknown

Investments

Unknown / undisclosed (third-party sources conflict)

Target customers

Energy, water, and gas utilities; cities; utility retailers

Key competitors

Oracle Utilities, Salesforce Energy & Utilities Cloud, Bidgely, Uplight, Kraken Technologies, SAP Utilities, Itron

Known customers

Alectra Utilities, SEWA, Duke Energy, SoCalGas, SDG&E, NiSource, GASMIG, Southwest Gas

Classification (raw research text)

Core focus
Utility CX, workforce, grid, payments, and business experience automation
Core industry
Energy & Utilities
Core category
Vertical AI / utility CX-WX platform

Shown verbatim from the research spreadsheet — deriving structured segment/industry tags from this text is a future phase.

Attribute breakdown

  • AI Workflows Primary focus
  • AI Automation / Business Process Automation Primary focus
  • Agent Builder / Agent Configuration Secondary feature
  • System / API Integration Primary focus
  • Retrieval-Augmented Generation Secondary feature
  • Enterprise Search / Knowledge Management Secondary feature
  • AI / LLM Data Pipeline Secondary feature
  • Traditional Machine Learning Secondary feature
  • AI Quality Assurance / LLM Evaluation Secondary feature
  • AI Security / Guardrails Secondary feature
  • Data Privacy / PII / Confidential AI Secondary feature
  • AI Governance / Policy Management Secondary feature
  • AI Risk / Compliance Secondary feature
  • AI Asset Inventory / Model Registry Secondary feature
  • Human-in-the-Loop Review / Feedback Secondary feature
  • Conversation Intelligence / Speech Analytics Secondary feature
  • Text Chatbots / Conversational Assistants Secondary feature
  • AI for Customer Experience / Support Automation Primary focus
  • Sales / Revenue Intelligence Secondary feature
  • Analytics / BI / Decision Intelligence Primary focus
  • Enterprise App / Internal Tool Builder Secondary feature
  • Vertical-Specific AI Primary focus
Show all 32 attributes
  • AI Workflows Primary focus
  • AI Automation / Business Process Automation Primary focus
  • AI Fine-tuning / Custom Model Training Not emphasized
  • Agent Builder / Agent Configuration Secondary feature
  • Multi-agent Orchestration / Runtime Not emphasized
  • System / API Integration Primary focus
  • Prompt Management / Prompt Engineering Not emphasized
  • Retrieval-Augmented Generation Secondary feature
  • Graph RAG / Knowledge Graph Retrieval Not emphasized
  • Enterprise Search / Knowledge Management Secondary feature
  • AI / LLM Data Pipeline Secondary feature
  • Document AI / Document Processing Not emphasized
  • Model Deployment / Inference Infrastructure Not emphasized
  • Traditional Machine Learning Secondary feature
  • AI Quality Assurance / LLM Evaluation Secondary feature
  • AI Observability / Monitoring Not emphasized
  • AI Security / Guardrails Secondary feature
  • Data Privacy / PII / Confidential AI Secondary feature
  • AI Governance / Policy Management Secondary feature
  • AI Risk / Compliance Secondary feature
  • AI Asset Inventory / Model Registry Secondary feature
  • Human-in-the-Loop Review / Feedback Secondary feature
  • Call Transcription / Speech-to-Text Data Capture Not emphasized
  • Conversation Intelligence / Speech Analytics Secondary feature
  • Text Chatbots / Conversational Assistants Secondary feature
  • Voice AI Agents Not emphasized
  • Voice Infrastructure / STT / TTS Not emphasized
  • AI for Customer Experience / Support Automation Primary focus
  • Sales / Revenue Intelligence Secondary feature
  • Analytics / BI / Decision Intelligence Primary focus
  • Enterprise App / Internal Tool Builder Secondary feature
  • Vertical-Specific AI Primary focus