Solidroad
Active
AI-driven QA and coaching platform for support teams.
Evaluates customer interactions and provides insights linked to coaching and training workflows.
Positioning
Customer support QA automation
Key facts
- HQ location
- Berlin, Germany
- Founded
- —
- Employee range
- 11-50 (11-50)
- Funding stage
- —
- Company type
- Private (Private)
- Pricing model
- Subscription (Per-seat SaaS subscription)
- Last updated
- Jun 21, 2026
Revenue estimate
Unknown
Valuation estimate
Unknown
Investments
Unknown
Target customers
Support teams, CX leaders
Key competitors
MaestroQA, Level AI, Klaus, Observe.AI
Known customers
Unknown
Classification (raw research text)
- Core focus
- CX QA automation
- Core industry
- Contact centers
- Core category
- Conversation QA
Shown verbatim from the research spreadsheet — deriving structured segment/industry tags from this text is a future phase.
Attribute breakdown
- AI Workflows Secondary feature
- AI Automation / Business Process Automation Secondary feature
- System / API Integration Secondary feature
- AI Quality Assurance / LLM Evaluation Primary focus
- AI Observability / Monitoring Secondary feature
- AI Security / Guardrails Secondary feature
- AI Governance / Policy Management Secondary feature
- AI Risk / Compliance Secondary feature
- Human-in-the-Loop Review / Feedback Secondary feature
- Call Transcription / Speech-to-Text Data Capture Secondary feature
- Conversation Intelligence / Speech Analytics Primary focus
- AI for Customer Experience / Support Automation Primary focus
- Analytics / BI / Decision Intelligence Secondary feature
Show all 32 attributes
- AI Workflows Secondary feature
- AI Automation / Business Process Automation Secondary feature
- AI Fine-tuning / Custom Model Training Not emphasized
- Agent Builder / Agent Configuration Not emphasized
- Multi-agent Orchestration / Runtime Not emphasized
- System / API Integration Secondary feature
- Prompt Management / Prompt Engineering Not emphasized
- Retrieval-Augmented Generation Not emphasized
- Graph RAG / Knowledge Graph Retrieval Not emphasized
- Enterprise Search / Knowledge Management Not emphasized
- AI / LLM Data Pipeline Not emphasized
- Document AI / Document Processing Not emphasized
- Model Deployment / Inference Infrastructure Not emphasized
- Traditional Machine Learning Not emphasized
- AI Quality Assurance / LLM Evaluation Primary focus
- AI Observability / Monitoring Secondary feature
- AI Security / Guardrails Secondary feature
- Data Privacy / PII / Confidential AI Not emphasized
- AI Governance / Policy Management Secondary feature
- AI Risk / Compliance Secondary feature
- AI Asset Inventory / Model Registry Not emphasized
- Human-in-the-Loop Review / Feedback Secondary feature
- Call Transcription / Speech-to-Text Data Capture Secondary feature
- Conversation Intelligence / Speech Analytics Primary focus
- Text Chatbots / Conversational Assistants Not emphasized
- Voice AI Agents Not emphasized
- Voice Infrastructure / STT / TTS Not emphasized
- AI for Customer Experience / Support Automation Primary focus
- Sales / Revenue Intelligence Not emphasized
- Analytics / BI / Decision Intelligence Secondary feature
- Enterprise App / Internal Tool Builder Not emphasized
- Vertical-Specific AI Not emphasized