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Select companies in the slots below to reveal a useful side-by-side view. You can compare up to four companies and change any selection later.
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| Description | ||||
| Summary | Enterprise conversational and agentic AI platform for customer service automation; acquired by NiCE in 2025. | |||
| Description | Cognigy provides customer-service AI agents for voice, chat and messaging, with Knowledge AI, agent copilot, contact-center integrations, voice connectivity and agentic handoff/collaboration across AI and human agents. | |||
| Positioning | AI-first CX platform for customer-service AI agents | |||
| Key facts | ||||
| HQ location | Plano, TX, USA / Düsseldorf, Germany | |||
| Founded | 2016 | |||
| Employee range | 501-1000 | |||
| Funding stage | Series C Plus | |||
| Company type | Unknown | |||
| Pricing model | subscription | |||
| Last updated | Jun 21, 2026 | |||
| Financials | ||||
| Revenue estimate | Unknown | |||
| Valuation estimate | Acquired by NiCE for ~$955M (announced Jul 2025) | |||
| Investments | $165M total funding before acquisition; $100M Series C in 2024 | |||
| Relationships | ||||
| Target customers | Large contact centers and enterprises | |||
| Key competitors | NiCE, Kore.ai, Ada, Parloa, Talkdesk, Five9 | |||
| Known customers | Toyota, Flix, Nestlé, Bosch, Lufthansa | |||
| Segments & Industries | ||||
| Segments | AI Workflows, AI Agents, AI Developer Tools, Knowledge & RAG, LLM Deployment, AI Quality & Observability, Traditional ML, AI Governance & Risk, Call Analysis, Chatbots, Voice AI Agents, STT/TTS Infrastructure, Analytics & BI | |||
| Industries | Customer Support / CX | |||
