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| Description | ||||
| Summary | Contivio provides an AI-powered business phone system and contact center for connecting voice, SMS, and chat with CRM and ERP platforms. | |||
| Description | Contivio sells an AI customer engagement platform that combines business phone, contact center, SMS, chat, and AI workflow automation. The product is designed to connect customer interactions directly to systems such as NetSuite, Salesforce, HubSpot, Zendesk, and Microsoft Dynamics/Business Central. It is delivered as software with integrations and implementation support rather than as a consulting-only service. | |||
| Positioning | AI-powered customer interaction layer for CRM and ERP, emphasizing native workflow integration, omnichannel communication, and turning conversations into structured business actions rather than just call handling. | |||
| Key facts | ||||
| HQ location | Irvine, California, United States | |||
| Founded | 2008 | |||
| Employee range | 11-50 | |||
| Funding stage | Bootstrapped | |||
| Company type | Private | |||
| Pricing model | custom quote | |||
| Relationships | ||||
| Target customers | Customer-facing teams using NetSuite or other CRM/ERP systems, especially customer service, sales, contact center, and operations teams. | |||
| Key competitors | RingCentral, Five9, NICE CXone, Aircall, Dialpad | |||
| Known customers | Amatheon, BrandNet, Freedom and Glory, Speedmaster, Big Dog Solar | |||
| Segments & Industries | ||||
| Segments | AI Workflows, AI Agents, Knowledge & RAG, Call Analysis, Chatbots | |||
| Industries | Customer Support / CX, Sales / GTM, General Purpose | |||