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Contivio www.contivio.com
Research Team Data Active
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Summary Contivio provides an AI-powered business phone system and contact center for connecting voice, SMS, and chat with CRM and ERP platforms.
Description Contivio sells an AI customer engagement platform that combines business phone, contact center, SMS, chat, and AI workflow automation. The product is designed to connect customer interactions directly to systems such as NetSuite, Salesforce, HubSpot, Zendesk, and Microsoft Dynamics/Business Central. It is delivered as software with integrations and implementation support rather than as a consulting-only service.
Positioning AI-powered customer interaction layer for CRM and ERP, emphasizing native workflow integration, omnichannel communication, and turning conversations into structured business actions rather than just call handling.
HQ location Irvine, California, United States
Founded 2008
Employee range 11-50
Funding stage Bootstrapped
Company type Private
Pricing model custom quote
Target customers Customer-facing teams using NetSuite or other CRM/ERP systems, especially customer service, sales, contact center, and operations teams.
Key competitors RingCentral, Five9, NICE CXone, Aircall, Dialpad
Known customers Amatheon, BrandNet, Freedom and Glory, Speedmaster, Big Dog Solar
Segments AI Workflows, AI Agents, Knowledge & RAG, Call Analysis, Chatbots
Industries Customer Support / CX, Sales / GTM, General Purpose