Contivio
AI-powered customer interaction layer for CRM and ERP, emphasizing native workflow integration, omnichannel communication, and turning conversations into structured business actions rather than just call handling.
Company profile
Overview
Contivio provides an AI-powered business phone system and contact center for connecting voice, SMS, and chat with CRM and ERP platforms.
Contivio sells an AI customer engagement platform that combines business phone, contact center, SMS, chat, and AI workflow automation. The product is designed to connect customer interactions directly to systems such as NetSuite, Salesforce, HubSpot, Zendesk, and Microsoft Dynamics/Business Central. It is delivered as software with integrations and implementation support rather than as a consulting-only service.
At a glance
Key facts
- HQ location
- Irvine, California, United States
- Founded
- 2008
- Employee range
- 11-5021 associated LinkedIn members who’ve listed Contivio as their current workplace on their profile
- Funding stage
- Bootstrapped
- Company type
- Private
- Full HQ address
- 2211 Michelson Dr Unit 320, Irvine, CA 92612
- Pricing model
- Custom QuotePricing is not publicly detailed on the site; the company uses a demo/sales-led motion and likely custom quote for implementations.
Market context
Relationships
- Target customers
- Customer-facing teams using NetSuite or other CRM/ERP systems, especially customer service, sales, contact center, and operations teams.
- Key competitors
- RingCentral, Five9, NICE CXone, Aircall, Dialpad
- Known customers
- Amatheon, BrandNet, Freedom and Glory, Speedmaster, Big Dog Solar
Source context
Classification (raw research text)
- Core focus
- AI-powered business phone system and contact center integrated with CRM and ERP
- Core industry
- customer support and CRM operations
- Core category
- AI contact center software
Shown verbatim from the research spreadsheet — deriving structured industry tags from this text is a future phase.
Market taxonomy