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Select companies in the slots below to reveal a useful side-by-side view. You can compare up to four companies and change any selection later.
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| Description | ||||
| Summary | Sendbird-powered AI concierge platform for branded customer experiences and customer service automation across digital support channels. | |||
| Description | Delight.ai provides a branded AI concierge trained on knowledge bases and customer conversations, with omnichannel support, integrations with Zendesk/Salesforce/Freshworks, live-agent handoff, memory, personalization, and trusted customer service automation. | |||
| Positioning | Branded AI concierge for customer experiences | |||
| Key facts | ||||
| HQ location | San Mateo, CA, USA / Seoul, South Korea | |||
| Employee range | 201-500 | |||
| Company type | Subsidiary | |||
| Pricing model | custom quote, subscription, usage based | |||
| Last updated | Jun 21, 2026 | |||
| Financials | ||||
| Revenue estimate | Unknown / not publicly disclosed | |||
| Valuation estimate | Unknown | |||
| Investments | Built by Sendbird; Sendbird has raised ~$220M+ historically | |||
| Relationships | ||||
| Target customers | Retail, travel, SaaS, healthcare, financial services and consumer brands | |||
| Key competitors | Ada, Intercom/Fin, Forethought, Sierra, Zendesk AI | |||
| Known customers | NORSE, LOTTE Home Shopping, AllAthlete, Gther, HiPages (public examples) | |||
| Segments & Industries | ||||
| Segments | AI Workflows, AI Agents, AI Developer Tools, Knowledge & RAG, AI Quality & Observability, AI Governance & Risk, Call Analysis, Chatbots, Analytics & BI | |||
| Industries | Customer Support / CX | |||
