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Select companies in the slots below to reveal a useful side-by-side view. You can compare up to four companies and change any selection later.
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| Description | ||||
| Summary | Public CX software company with CXone Mpower, Enlighten AI, AI agents, voice/contact-center automation, and analytics. | |||
| Description | NiCE CXone Mpower and Enlighten AI provide contact-center AI, agentic self-service, voice and digital agents, copilot, workflow fulfillment, interaction analytics, quality management, and CX automation. | |||
| Positioning | CXone Mpower agentic AI for CX | |||
| Key facts | ||||
| HQ location | Hoboken, NJ, USA / Ra'anana, Israel | |||
| Founded | 1986 | |||
| Employee range | 5001-10000 | |||
| Funding stage | Public | |||
| Company type | Public | |||
| Pricing model | subscription, usage based | |||
| Last updated | Jun 21, 2026 | |||
| Financials | ||||
| Revenue estimate | FY2024 revenue ~$2.8B | |||
| Valuation estimate | Public market valuation varies | |||
| Investments | Public company; acquisitions include Cognigy announced 2025 | |||
| Relationships | ||||
| Target customers | Enterprise contact centers, customer-service organizations, and financial-crime/compliance teams | |||
| Key competitors | Genesys, Five9, Talkdesk, Verint, Cognigy, Salesforce Service Cloud, Zendesk | |||
| Known customers | Global enterprises across financial services, telecom, healthcare and retail | |||
| Segments & Industries | ||||
| Segments | AI Workflows, AI Agents, AI Developer Tools, Knowledge & RAG, AI Quality & Observability, Traditional ML, AI Governance & Risk, Call Analysis, Chatbots, Voice AI Agents, STT/TTS Infrastructure, Analytics & BI | |||
| Industries | Customer Support / CX | |||
