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| Description | ||||
| Summary | AI Agent Management Platform for enterprise customer service, with a strong voice-first focus for automating conversations in contact centers. | |||
| Description | Parloa provides a voice-first AI Agent Management Platform for building, managing and monitoring AI agents that handle enterprise customer conversations across languages and contact-center channels. | |||
| Positioning | AI agents for enterprise customer conversations | |||
| Key facts | ||||
| HQ location | Berlin, Germany; expanding in San Francisco and Madrid | |||
| Founded | 2018 | |||
| Employee range | 201-500 | |||
| Funding stage | Series C Plus | |||
| Company type | Private | |||
| Pricing model | custom quote, subscription | |||
| Last updated | Jun 21, 2026 | |||
| Financials | ||||
| Revenue estimate | $50M+ ARR reported for 2025 | |||
| Valuation estimate | $3B valuation reported Jan 2026 | |||
| Investments | $562M+ total funding after $350M Series D in Jan 2026 | |||
| Relationships | ||||
| Target customers | Enterprise contact center operators, customer service leaders and CX transformation teams | |||
| Key competitors | Cognigy, Kore.ai, Five9, NICE, Talkdesk, Sierra, Decagon | |||
| Known customers | Microsoft, Accenture, KPMG, Booking.com, Allianz, Swiss Life | |||
| Segments & Industries | ||||
| Segments | AI Workflows, AI Agents, AI Developer Tools, Knowledge & RAG, AI Quality & Observability, AI Governance & Risk, Call Analysis, Chatbots, Voice AI Agents, STT/TTS Infrastructure, Analytics & BI | |||
