| Description |
| Summary |
AI Agent Management Platform for enterprise customer service, with a strong voice-first focus for automating conversations in contact centers.
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| Description |
Parloa provides a voice-first AI Agent Management Platform for building, managing and monitoring AI agents that handle enterprise customer conversations across languages and contact-center channels.
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| Positioning |
AI agents for enterprise customer conversations
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| Key facts |
| HQ location |
Berlin, Germany; expanding in San Francisco and Madrid
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| Founded |
2018
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| Employee range |
201-500
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| Funding stage |
Series C Plus
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| Company type |
Private
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| Pricing model |
custom quote, subscription
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| Last updated |
Jun 21, 2026
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| Financials |
| Revenue estimate |
$50M+ ARR reported for 2025
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| Valuation estimate |
$3B valuation reported Jan 2026
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| Investments |
$562M+ total funding after $350M Series D in Jan 2026
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| Relationships |
| Target customers |
Enterprise contact center operators, customer service leaders and CX transformation teams
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| Key competitors |
Cognigy, Kore.ai, Five9, NICE, Talkdesk, Sierra, Decagon
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| Known customers |
Microsoft, Accenture, KPMG, Booking.com, Allianz, Swiss Life
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| Segments & Industries |
| Segments |
AI Workflows, AI Agents, AI Developer Tools, Knowledge & RAG, AI Quality & Observability, AI Governance & Risk, Call Analysis, Chatbots, Voice AI Agents, STT/TTS Infrastructure, Analytics & BI
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