Kore.ai

Founded in 2013.

Kore.ai was founded in 2013. The company’s current website identifies Raj Koneru as founder and CEO and references the company’s decade-plus history in enterprise AI.

Kore.ai announced RetailAssist, a conversational commerce assistant for the retail industry, and said it would launch the solution at NRF 2023 in New York City. The release positioned RetailAssist as an enterprise solution for omnichannel shopping experiences and retail employee assistance.

Kore.ai announced an integration between its XO Platform and Zendesk Sunshine Conversations for intelligent virtual assistant automation. The company said the integration would enable AI-driven customer service and automate front-line requests.

Kore.ai launched a new channel partner program to strengthen its global ecosystem. The company said the program was designed to support indirect sales partners and solution providers with a tiered structure and added go-to-market support.

Kore.ai appointed Devendra Kumar (DK) Sharma as president and chief operating officer. The company said he would lead go-to-market, revenue growth, client success, strategy, and operational excellence.

Kore.ai announced a $150 million strategic growth investment led by FTV Capital, with participation from NVIDIA and existing investors. The company said the capital would accelerate market expansion and continued AI innovation.

Kore.ai announced a strategic partnership with Inception, a G42 company, to co-develop and deploy AI-native enterprise applications in the UAE and beyond. The companies said the collaboration would combine Inception’s AI product expertise with Kore.ai’s conversational and GenAI platform.

Kore.ai announced a strategic collaboration agreement with AWS. The company said the agreement expanded integrations with Amazon Bedrock, Amazon Q, and Amazon Connect and included participation in the AWS ISV Accelerate Program.

Kore.ai was selected as a launch partner for Microsoft Agent 365. The company said its AI for Work solution and AI agents would be integrated into the Microsoft Agent 365 ecosystem for enterprise deployment.