Kore.ai
Research Team Data
Published
Agentic AI applications for the enterprise
Company profile
Overview
Enterprise agentic AI platform for building and deploying AI agents for customer service, employee productivity, and industry workflows.
Kore.ai provides an enterprise agent platform and pre-built AI applications for service and work, including conversational AI agents across customer and employee experiences. Its 2026 Artemis positioning emphasizes multi-agent enterprise systems, agent creation, scaling and optimization.
At a glance
Key facts
- HQ location
- Orlando, FL, USA; San Mateo, CA strategic HQ announced 2026
- Founded
- 2013
- Employee range
- 501-1000501-1,000 / ~1,000 reported
- Company type
- Private
- Last updated
- Pricing model
- Custom QuoteQuote-based enterprise pricing; conversational/session and enterprise application packaging
Business context
Financials
- Revenue estimate
- Unknown; third-party estimates only
- Valuation estimate
- Unknown
- Investments
- $150M strategic growth investment Jan 2024; company reported total raised funding of ~$223M
Market context
Relationships
- Target customers
- Global enterprises, contact centers, service teams, HR/IT teams, industry solution owners
- Key competitors
- Aisera, Ada, Cognigy, Amelia, Moveworks, ServiceNow, Microsoft Copilot Studio
- Known customers
- Experian, Equinix, Eli Lilly, CVS Pharmacy, Colgate-Palmolive, Axis Bank, Autodesk, AMD, Assurant, Johnson & Johnson, Deutsche Bank, Roche, eBay, Alaska Airlines, Charter Communications, Morgan Stanley, Pfizer, Coca-Cola, Airbus
Source context
Classification (raw research text)
- Core focus
- Enterprise AI agents and conversational AI
- Core industry
- Enterprise Software / CX
- Core category
- Enterprise agent platform
Shown verbatim from the research spreadsheet — deriving structured industry tags from this text is a future phase.
Market taxonomy
Segments, Industries & Certifications
Segments
AI WorkflowsAI AgentsAI Developer ToolsKnowledge & RAGDocument AILLM DeploymentAI Quality & ObservabilityTraditional MLAI Governance & RiskCall AnalysisChatbotsVoice AI AgentsSTT/TTS InfrastructureAnalytics & BI
Industries
Customer Support / CX