Vapi
Research Team Data
Published
Voice AI agent infrastructure
Company profile
Overview
Developer platform and infrastructure for building, deploying, and scaling conversational voice AI agents.
Provides voice-agent APIs, telephony/concurrency, model/provider routing, transcripts, tool calls, custom voices, HIPAA/PCI/SOC2 options, zero-data-retention add-ons and enterprise SLAs.
At a glance
Key facts
- HQ location
- San Francisco, CA, USA
- Founded
- 2023
- Employee range
- 51-200~170
- Funding stage
- Series B
- Company type
- Private
- Last updated
- Pricing model
- Usage BasedUsage-based call minutes plus platform fees; enterprise annual contracts
Business context
Financials
- Revenue estimate
- Unknown / not publicly disclosed
- Valuation estimate
- $500M
- Investments
- $72M total after $50M Series B announced May 2026
Market context
Relationships
- Target customers
- Developers, AI product teams, contact-center builders, enterprises deploying automated phone agents
- Key competitors
- Retell AI, Bland AI, Synthflow AI
- Known customers
- Amazon Ring, Intuit, ServiceTitan, New York Life (logos shown by company)
Source context
Classification (raw research text)
- Core focus
- Voice AI infrastructure
- Core industry
- Developer Tools
- Core category
- Voice AI platform
Shown verbatim from the research spreadsheet — deriving structured industry tags from this text is a future phase.
Market taxonomy
Segments, Industries & Certifications
Segments
AI WorkflowsAI AgentsAI Developer ToolsKnowledge & RAGLLM DeploymentAI Quality & ObservabilityAI Governance & RiskCall AnalysisChatbotsVoice AI AgentsSTT/TTS InfrastructureAnalytics & BI