Yactraq

Yactraq was founded in 2010 in Vancouver, Canada. A later partner profile described the company as a speech analytics and conversational AI vendor, which is consistent with its current identity.

Vocalcom announced a technology partnership with Yactraq to enhance its Hermes contact center solution with AI-powered conversation analysis. The announcement states that the collaboration would analyze customer-agent interaction recordings and integrate Yactraq’s analytics capabilities into Vocalcom’s offering.

Yactraq published a page titled "Visual Identity System Is More Memorable" on its website. The page is a dated site publication, but the available public text does not clearly establish a major corporate milestone beyond showing the company was actively publishing under the Yactraq brand by that date.