Aisera
Research Team Data
Acquired
Published
AI service management and support automation
Acquired by Automation Anywhere
Company profile
Overview
AI agentic platform for enterprise service management. ACQUIRED by Automation Anywhere on November 4, 2025.
Aisera provides agentic self-service agents for ITSM, HR, employee experience and customer service; the product is now part of Automation Anywhere’s agentic automation portfolio.
At a glance
Key facts
- HQ location
- Santa Clara, CA, USA
- Founded
- 2017
- Employee range
- 201-500305-340 (pre-acquisition)
- Funding stage
- Series C Plus
- Company type
- SubsidiaryAcquired / subsidiary of Automation Anywhere
- Last updated
- Pricing model
- SubscriptionEnterprise SaaS subscription
Business context
Financials
- Revenue estimate
- Unknown
- Valuation estimate
- N/A (acquired)
- Investments
- $175M total (Series D $90M led by Thoma Bravo/Goldman Sachs Aug 2022)
Market context
Relationships
Source context
Classification (raw research text)
- Core focus
- Service desk AI and workflow automation
- Core industry
- Enterprise software
- Core category
- AI service desk platform
Shown verbatim from the research spreadsheet — deriving structured industry tags from this text is a future phase.
Market taxonomy
Segments, Industries & Certifications
Segments
AI WorkflowsAI AgentsAI Developer ToolsKnowledge & RAGDocument AIAI Quality & ObservabilityTraditional MLAI Governance & RiskCall AnalysisChatbotsVoice AI Agents