AI MARKET MAP

Moveworks

Acquired by ServiceNow
Research Team Data Acquired Published Compare
www.moveworks.com

Summary

Enterprise AI assistant platform for employee support, search, and task automation; acquired by ServiceNow.

Description

Moveworks provides an AI assistant and agentic platform that searches enterprise knowledge, integrates with business systems, and automates actions across IT, HR, finance, and other employee workflows.

Positioning

AI assistant platform for every employee

Key facts

HQ location
Mountain View, CA, USA / ServiceNow
Founded
2016
Employee range
501-1000 (501-1000 pre-acquisition)
Funding stage
Acquired
Company type
Unknown (Acquired / ServiceNow)
Pricing model
Subscription (Enterprise SaaS subscription / ServiceNow packaging post-acquisition)
Last updated

Financials

Revenue estimate
Unknown
Valuation estimate
N/A (acquired by ServiceNow; prior 2021 valuation $2.1B)
Investments
$315M total funding before acquisition; acquired by ServiceNow for $2.85B

Relationships

Target customers
Large enterprises with IT, HR, finance, and employee-support service desks
Key competitors
Aisera, Kore.ai, ServiceNow, Glean, Ada, Zendesk, Microsoft Copilot Studio
Known customers
Unilever, Broadcom, Palo Alto Networks and other public customer logos/case studies

Classification (raw research text)

Core focus
Enterprise AI agents and workflow automation
Core industry
Enterprise Software / Employee Experience
Core category
Enterprise AI assistant and search platform

Shown verbatim from the research spreadsheet — deriving structured industry tags from this text is a future phase.

Segments, Industries & Certifications

Segments

AI Workflows, AI Agents, AI Developer Tools, Knowledge & RAG, Document AI, AI Quality & Observability, Traditional ML, AI Governance & Risk, Call Analysis, Chatbots, Analytics & BI