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Moveworks

https://www.moveworks.com Research Team Data
Acquired Acquired by ServiceNow

Enterprise AI assistant platform for employee support, search, and task automation; acquired by ServiceNow.

Moveworks provides an AI assistant and agentic platform that searches enterprise knowledge, integrates with business systems, and automates actions across IT, HR, finance, and other employee workflows.

Positioning

AI assistant platform for every employee

Key facts

HQ location
Mountain View, CA, USA / ServiceNow
Founded
2016
Employee range
501-1000 (501-1000 pre-acquisition)
Funding stage
Acquired
Company type
Unknown (Acquired / ServiceNow)
Pricing model
Subscription (Enterprise SaaS subscription / ServiceNow packaging post-acquisition)
Last updated
Jun 21, 2026

Revenue estimate

Unknown

Valuation estimate

N/A (acquired by ServiceNow; prior 2021 valuation $2.1B)

Investments

$315M total funding before acquisition; acquired by ServiceNow for $2.85B

Target customers

Large enterprises with IT, HR, finance, and employee-support service desks

Key competitors

Aisera, Kore.ai, ServiceNow, Glean, Ada, Zendesk, Microsoft Copilot Studio

Known customers

Unilever, Broadcom, Palo Alto Networks and other public customer logos/case studies

Classification (raw research text)

Core focus
Enterprise AI agents and workflow automation
Core industry
Enterprise Software / Employee Experience
Core category
Enterprise AI assistant and search platform

Shown verbatim from the research spreadsheet — deriving structured segment/industry tags from this text is a future phase.

Attribute breakdown

  • AI Workflows Primary focus
  • AI Automation / Business Process Automation Primary focus
  • Agent Builder / Agent Configuration Primary focus
  • Multi-agent Orchestration / Runtime Secondary feature
  • System / API Integration Primary focus
  • Prompt Management / Prompt Engineering Secondary feature
  • Retrieval-Augmented Generation Primary focus
  • Enterprise Search / Knowledge Management Primary focus
  • AI / LLM Data Pipeline Secondary feature
  • Document AI / Document Processing Secondary feature
  • Traditional Machine Learning Secondary feature
  • AI Quality Assurance / LLM Evaluation Secondary feature
  • AI Observability / Monitoring Secondary feature
  • AI Security / Guardrails Secondary feature
  • Data Privacy / PII / Confidential AI Secondary feature
  • AI Governance / Policy Management Secondary feature
  • AI Risk / Compliance Secondary feature
  • AI Asset Inventory / Model Registry Secondary feature
  • Human-in-the-Loop Review / Feedback Secondary feature
  • Conversation Intelligence / Speech Analytics Secondary feature
  • Text Chatbots / Conversational Assistants Primary focus
  • AI for Customer Experience / Support Automation Secondary feature
  • Analytics / BI / Decision Intelligence Secondary feature
  • Enterprise App / Internal Tool Builder Secondary feature
Show all 32 attributes
  • AI Workflows Primary focus
  • AI Automation / Business Process Automation Primary focus
  • AI Fine-tuning / Custom Model Training Not emphasized
  • Agent Builder / Agent Configuration Primary focus
  • Multi-agent Orchestration / Runtime Secondary feature
  • System / API Integration Primary focus
  • Prompt Management / Prompt Engineering Secondary feature
  • Retrieval-Augmented Generation Primary focus
  • Graph RAG / Knowledge Graph Retrieval Not emphasized
  • Enterprise Search / Knowledge Management Primary focus
  • AI / LLM Data Pipeline Secondary feature
  • Document AI / Document Processing Secondary feature
  • Model Deployment / Inference Infrastructure Not emphasized
  • Traditional Machine Learning Secondary feature
  • AI Quality Assurance / LLM Evaluation Secondary feature
  • AI Observability / Monitoring Secondary feature
  • AI Security / Guardrails Secondary feature
  • Data Privacy / PII / Confidential AI Secondary feature
  • AI Governance / Policy Management Secondary feature
  • AI Risk / Compliance Secondary feature
  • AI Asset Inventory / Model Registry Secondary feature
  • Human-in-the-Loop Review / Feedback Secondary feature
  • Call Transcription / Speech-to-Text Data Capture Not emphasized
  • Conversation Intelligence / Speech Analytics Secondary feature
  • Text Chatbots / Conversational Assistants Primary focus
  • Voice AI Agents Not emphasized
  • Voice Infrastructure / STT / TTS Not emphasized
  • AI for Customer Experience / Support Automation Secondary feature
  • Sales / Revenue Intelligence Not emphasized
  • Analytics / BI / Decision Intelligence Secondary feature
  • Enterprise App / Internal Tool Builder Secondary feature
  • Vertical-Specific AI Not emphasized