ASAPP was founded by Gustavo Sapoznik with a mission to build AI specifically for customer service. The company’s own history page places this founding in June 2015.
Company VerifiedASAPP announced it had completed a $185 million Series B investment, bringing total funding to $260 million. The company said the round would accelerate its work on AI for contact centers.
Artificial Intelligence Firm ASAPP Completes $185M in Series B Investment to Radically Improve the Productivity of Customer Experience Employees VerifiedASAPP raised $120 million in Series C financing. The company said the round brought total funding to $400 million and valued the business at $1.6 billion.
Artificial Intelligence Platform Provider ASAPP Raises $120 Million to Drive Greater Performance of Customer Experience (CX) Teams VerifiedASAPP announced a partnership with TaskUs to combine ASAPP’s technology with TaskUs’s services for customer experience operations. The companies framed the collaboration as a customer-experience offering for enterprises.
TaskUs Partners with Artificial Intelligence Provider ASAPP to Offer a Customer Experience of the Future VerifiedASAPP announced that Frank Slootman, then CEO and chairman of Snowflake, joined its board of directors. This was a notable leadership and governance addition for the company.
Snowflake CEO and Chairman Frank Slootman Joins ASAPP’s Board of Directors VerifiedASAPP unveiled GenerativeAgent, a generative AI application designed to fully automate contact-center interactions. The launch marked a major product expansion beyond earlier contact-center AI offerings.
ASAPP Unveils GenerativeAgent™, A Generative AI Application Capable of Fully Automating Contact Center Interactions VerifiedASAPP appointed Priya Vijayarajendran as CEO. The announcement signaled a leadership transition at the company.
ASAPP Appoints Priya Vijayarajendran as CEO Verified