Contivio

Research Team Data Published

AI-powered customer interaction layer for CRM and ERP, emphasizing native workflow integration, omnichannel communication, and turning conversations into structured business actions rather than just call handling.

www.contivio.com Updated date unavailable
founding company_blog Medium confidence

Contivio was founded in 2003, according to the company’s own public partnership announcement. The source describes its cloud contact center solutions as being leveraged globally, indicating an operating history that predates later product and partnership milestones.

Contivio Partners with JCurve Solutions to Increase Australian Distribution of their Omnichannel Cloud Contact Center Verified
product_launch company_website Medium confidence

Contivio’s NetSuite page states that the company has supported NetSuite customers since 2012 and describes Contivio as a native NetSuite SuiteApp. This supports a 2012 milestone for the company’s NetSuite integration and product distribution on the SuiteApp framework.

NetSuite Phone Integration, Contact Center & AI Verified
product_launch company_blog High confidence

Contivio announced the opening of a new customer support portal. The company said the portal would let clients find solutions, view and manage tickets, and still interact with support by phone or email.

Contivio Launches New Support Portal Verified
expansion company_blog High confidence

Contivio announced the opening of a new office in Irvine, California, and said Simon Butler was CEO at the time. The company specified the office address as 2151 Michelson Drive.

Contivio's Office Expands to Irvine Verified
partnership company_blog High confidence

Contivio announced a partnership with JCurve Solutions to expand distribution of its omnichannel cloud contact center in Australia and New Zealand. The announcement identified JCurve as one of Australia’s largest NetSuite solution providers and described the partnership as a channel expansion move.

Contivio Partners with JCurve Solutions to Increase Australian Distribution of their Omnichannel Cloud Contact Center Verified