Talkdesk was founded in 2011 by Tiago Paiva. Company leadership materials state that Paiva launched the company after winning a hackathon.
Meet the Talkdesk Leadership - Driving Innovation in CX VerifiedTalkdesk announced a $21 million Series A financing round, including a $6 million extension. The company said the funding would support continued rapid growth and product innovation.
Talkdesk Secures $21M in Series A Funding to Continue Rapid Growth and Innovation VerifiedTalkdesk launched the Enterprise Contact Center Platform, a cloud-native solution aimed at contact centers with over 500 seats. This marked a significant expansion of the company’s enterprise positioning.
Talkdesk Launches the Enterprise Contact Center Platform VerifiedTalkdesk announced a $100 million Series B financing round led by Viking Global Investors. The company said the capital would help power the contact center of the future.
Talkdesk Raises $100 Million to Power the Contact Center of the Future VerifiedTalkdesk raised $143 million in Series C financing. The company said the round brought its valuation to more than $3 billion.
Talkdesk raises $143 million in Series C funding VerifiedTalkdesk raised $230 million in Series D funding and said its valuation exceeded $10 billion. The company also said the round brought total funding to $498 million.
Talkdesk valuation triples to more than $10 Billion, appoints first chief financial officer VerifiedTalkdesk appointed William Welch as president and chief operating officer. The announcement said he would work with founder and CEO Tiago Paiva to accelerate company growth.
Talkdesk appoints William Welch as president and chief operating officer VerifiedTalkdesk launched its Customer Experience Automation (CXA) platform. The company positioned CXA as a multi-agent AI automation platform for customer experience orchestration.
Talkdesk shatters outdated customer experience paradigm with launch of Customer Experience Automation platform Verified