Regal
Research Team Data
Published
Voice AI Agent Platform for enterprise CX
Company profile
Overview
Voice AI agent platform for enterprise CX, automating phone-based sales, support, operations and retention conversations.
Regal provides AI voice agents and customer engagement workflows that use intent signals and customer data to automate inbound/outbound conversations across sales, support, operations and retention.
At a glance
Key facts
- HQ location
- New York, NY, USA
- Founded
- 2020
- Employee range
- 51-200
- Funding stage
- Series B
- Company type
- Private
- Last updated
- Pricing model
- SubscriptionUsage BasedSubscription and usage-based enterprise pricing
Business context
Financials
- Revenue estimate
- Unknown
- Valuation estimate
- Unknown
- Investments
- ~$106M total funding; $40M Series B in 2024
Market context
Relationships
- Target customers
- B2C enterprises in insurance, education, home services, healthcare and financial services
- Key competitors
- Bland AI, Air AI, Vapi, Talkdesk, Five9, ElevenLabs, Parloa
- Known customers
- Hundreds of brands claimed; examples vary by vertical/use case
Source context
Classification (raw research text)
- Core focus
- Voice AI agents and customer engagement
- Core industry
- Customer support / Sales technology
- Core category
- Voice AI / customer engagement platform
Shown verbatim from the research spreadsheet — deriving structured industry tags from this text is a future phase.
Market taxonomy
Segments, Industries & Certifications
Segments
AI WorkflowsAI AgentsAI Developer ToolsKnowledge & RAGAI Quality & ObservabilityTraditional MLAI Governance & RiskCall AnalysisChatbotsVoice AI AgentsSTT/TTS InfrastructureAnalytics & BI
Industries
Customer Support / CXSales / GTM