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Regal

https://www.regal.ai/ Research Team Data
Active

Voice AI agent platform for enterprise CX, automating phone-based sales, support, operations and retention conversations.

Regal provides AI voice agents and customer engagement workflows that use intent signals and customer data to automate inbound/outbound conversations across sales, support, operations and retention.

Positioning

Voice AI Agent Platform for enterprise CX

Key facts

HQ location
New York, NY, USA
Founded
2020
Employee range
51-200 (51-200)
Funding stage
Series B
Company type
Private (Private)
Pricing model
Subscription Usage Based (Subscription and usage-based enterprise pricing)
Last updated
Jun 21, 2026

Revenue estimate

Unknown

Valuation estimate

Unknown

Investments

~$106M total funding; $40M Series B in 2024

Target customers

B2C enterprises in insurance, education, home services, healthcare and financial services

Key competitors

Bland AI, Air AI, Vapi, Talkdesk, Five9, ElevenLabs, Parloa

Known customers

Hundreds of brands claimed; examples vary by vertical/use case

Classification (raw research text)

Core focus
Voice AI agents and customer engagement
Core industry
Customer support / Sales technology
Core category
Voice AI / customer engagement platform

Shown verbatim from the research spreadsheet — deriving structured segment/industry tags from this text is a future phase.

Attribute breakdown

  • AI Workflows Primary focus
  • AI Automation / Business Process Automation Primary focus
  • Agent Builder / Agent Configuration Primary focus
  • Multi-agent Orchestration / Runtime Secondary feature
  • System / API Integration Primary focus
  • Prompt Management / Prompt Engineering Secondary feature
  • Retrieval-Augmented Generation Secondary feature
  • Enterprise Search / Knowledge Management Secondary feature
  • AI / LLM Data Pipeline Secondary feature
  • Traditional Machine Learning Secondary feature
  • AI Quality Assurance / LLM Evaluation Secondary feature
  • AI Observability / Monitoring Secondary feature
  • AI Security / Guardrails Secondary feature
  • Data Privacy / PII / Confidential AI Secondary feature
  • AI Governance / Policy Management Secondary feature
  • AI Risk / Compliance Secondary feature
  • Human-in-the-Loop Review / Feedback Secondary feature
  • Call Transcription / Speech-to-Text Data Capture Secondary feature
  • Conversation Intelligence / Speech Analytics Secondary feature
  • Text Chatbots / Conversational Assistants Secondary feature
  • Voice AI Agents Primary focus
  • Voice Infrastructure / STT / TTS Secondary feature
  • AI for Customer Experience / Support Automation Primary focus
  • Sales / Revenue Intelligence Secondary feature
  • Analytics / BI / Decision Intelligence Secondary feature
  • Enterprise App / Internal Tool Builder Secondary feature
  • Vertical-Specific AI Secondary feature
Show all 32 attributes
  • AI Workflows Primary focus
  • AI Automation / Business Process Automation Primary focus
  • AI Fine-tuning / Custom Model Training Not emphasized
  • Agent Builder / Agent Configuration Primary focus
  • Multi-agent Orchestration / Runtime Secondary feature
  • System / API Integration Primary focus
  • Prompt Management / Prompt Engineering Secondary feature
  • Retrieval-Augmented Generation Secondary feature
  • Graph RAG / Knowledge Graph Retrieval Not emphasized
  • Enterprise Search / Knowledge Management Secondary feature
  • AI / LLM Data Pipeline Secondary feature
  • Document AI / Document Processing Not emphasized
  • Model Deployment / Inference Infrastructure Not emphasized
  • Traditional Machine Learning Secondary feature
  • AI Quality Assurance / LLM Evaluation Secondary feature
  • AI Observability / Monitoring Secondary feature
  • AI Security / Guardrails Secondary feature
  • Data Privacy / PII / Confidential AI Secondary feature
  • AI Governance / Policy Management Secondary feature
  • AI Risk / Compliance Secondary feature
  • AI Asset Inventory / Model Registry Not emphasized
  • Human-in-the-Loop Review / Feedback Secondary feature
  • Call Transcription / Speech-to-Text Data Capture Secondary feature
  • Conversation Intelligence / Speech Analytics Secondary feature
  • Text Chatbots / Conversational Assistants Secondary feature
  • Voice AI Agents Primary focus
  • Voice Infrastructure / STT / TTS Secondary feature
  • AI for Customer Experience / Support Automation Primary focus
  • Sales / Revenue Intelligence Secondary feature
  • Analytics / BI / Decision Intelligence Secondary feature
  • Enterprise App / Internal Tool Builder Secondary feature
  • Vertical-Specific AI Secondary feature