Market discovery
Companies
54 companies in this view.
Synthflow AI
2023
Series A
11-50
Customer Support / CX
AI WorkflowsAI Agents+10
Published
- Summary
- No-code platform for building AI voice agents.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG LLM Deployment AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- Berlin, Germany
- Founded
- 2023
- Website
- https://synthflow.ai
Talkdesk
2011
1001-5000
Customer Support / CX
AI WorkflowsAI Agents+11
Published
- Summary
- Customer Experience Automation platform with AI agents, observability, evaluation and simulation for CX operations.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG LLM Deployment AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- Palo Alto, CA, USA
- Founded
- 2011
- Website
- https://www.talkdesk.com/
Tonic AI
2018
Series B
51-200
HealthcareInsurance+4
AI WorkflowsKnowledge & RAG+3
Published
- Summary
- Synthetic data and data de-identification platform for software development, testing, and AI model training.
- Segments
- AI Workflows Knowledge & RAG AI Quality & Observability AI Governance & Risk Analytics & BI
- Industries
- Healthcare Insurance Financial Services Legal / RegTech Customer Support / CX General Purpose
- HQ location
- San Francisco, California, United States
- Founded
- 2018
- Website
- https://tonic.ai
Verint
1994
Public
5001-10000
HealthcareInsurance+3
AI WorkflowsAI Agents+6
Published
- Summary
- Verint is a public enterprise software company focused on contact-center AI, CX automation, workforce engagement, analytics, and communication intelligence.
- Segments
- AI Workflows AI Agents Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Voice AI Agents Analytics & BI
- Industries
- Healthcare Insurance Financial Services Customer Support / CX General Purpose
- HQ location
- Melville, New York, United States
- Founded
- 1994
- Website
- https://www.verint.com/
Yactraq
2010
Bootstrapped
11-50
HealthcareInsurance+6
AI WorkflowsAI Agents+7
Published
- Summary
- Contact-center AI and speech analytics platform for voice and digital interaction analysis, real-time agent assist, quality automation, and compliance monitoring.
- Segments
- AI Workflows AI Agents Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents Analytics & BI
- Industries
- Healthcare Insurance Financial Services Industrial / Manufacturing Energy & Utilities Customer Support / CX Sales / GTM General Purpose
- HQ location
- Vancouver, British Columbia, Canada
- Founded
- 2010
- Website
- https://www.yactraq.com/
Yellow AI
2016
Series C Plus
501-1000
Customer Support / CXGeneral Purpose
AI WorkflowsAI Agents+7
Published
- Summary
- Enterprise agentic AI platform for CX and EX automation.
- Segments
- AI Workflows AI Agents Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents Analytics & BI
- Industries
- Customer Support / CX General Purpose
- HQ location
- San Mateo, California, United States
- Founded
- 2016
- Website
- https://yellow.ai/