Market discovery
Companies
109 companies in this view.
Forethought
2017
201-500
Customer Support / CX
AI WorkflowsAI Agents+10
Published
- Summary
- AI customer support automation platform. ACQUIRED by Zendesk (completed March 26, 2026) — Zendesk's largest acquisition in two decades, enabling self-improving AI agents.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- San Francisco, CA, USA
- Founded
- 2017
- Website
- https://forethought.ai
Fin AI
2011
1001-5000
Customer Support / CX
AI WorkflowsAI Agents+9
Published
- Summary
- Customer Agent company (formerly Intercom) building AI agents for customer experience across support, sales, commerce, and service; Salesforce signed a definitive agreement to acquire Fin for ~$3.6B in June 2026.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- San Francisco, CA, USA (HQ); offices in Dublin, London, Chicago, Sydney; Berlin planned
- Founded
- 2011
- Website
- https://fin.ai/
Ema
2023
Series A
—
—
AI WorkflowsAI Agents+10
Published
- Summary
- Universal AI employee and agentic control plane for enterprises to build, deploy, and scale AI employees across business functions.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI LLM Deployment AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents Analytics & BI
- HQ location
- Mountain View, CA, USA
- Founded
- 2023
- Website
- https://www.ema.ai/
ElevenLabs
2022
Series C Plus
501-1000
—
AI WorkflowsAI Agents+9
Published
- Summary
- AI audio and conversational AI company providing speech generation, speech-to-text, voice agents, voice cloning, dubbing, APIs, and enterprise voice workflows.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG LLM Deployment AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure
- HQ location
- New York, NY, USA / London, UK
- Founded
- 2022
- Website
- https://elevenlabs.io/
Dust
2023
Series B
—
—
AI WorkflowsAI Agents+7
Published
- Summary
- Multiplayer enterprise AI platform where teams and AI agents collaborate from shared context, company knowledge, tools, and governed integrations.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI AI Quality & Observability AI Governance & Risk Chatbots Analytics & BI
- HQ location
- Paris, France / San Francisco, CA, USA
- Founded
- 2023
- Website
- https://dust.tt/
Druid AI
2018
Series C Plus
201-500
HealthcareFinancial Services+2
AI WorkflowsAI Agents+5
Published
- Summary
- Enterprise AI platform for designing and deploying AI agents and intelligent apps.
- Segments
- AI Workflows AI Agents Knowledge & RAG AI Quality & Observability Chatbots Voice AI Agents Analytics & BI
- Industries
- Healthcare Financial Services Customer Support / CX General Purpose
- HQ location
- Bucharest, Romania
- Founded
- 2018
- Website
- https://www.druidai.com/
Domo
2010
Public
501-1000
—
AI WorkflowsAI Agents+6
Published
- Summary
- Cloud BI, analytics, data integration, and governed data platform with AI capabilities for dashboards, data apps, and AI-ready business data.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Traditional ML AI Governance & Risk Chatbots Analytics & BI
- HQ location
- American Fork, UT, USA
- Founded
- 2010
- Website
- https://www.domo.com/
DevRev
2020
201-500
—
AI WorkflowsAI Agents+9
Published
- Summary
- AI-native enterprise platform centered on Computer, an AI teammate that unifies live customer, product, support, sales and engineering workflows.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Analytics & BI
- HQ location
- San Francisco, CA, USA
- Founded
- 2020
- Website
- https://devrev.ai/
Delight.ai
—
201-500
Customer Support / CX
AI WorkflowsAI Agents+7
Published
- Summary
- Sendbird-powered AI concierge platform for branded customer experiences and customer service automation across digital support channels.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- San Mateo, CA, USA / Seoul, South Korea
- Founded
- —
- Website
- https://delight.ai/
deepset (Haystack)
2018
Series B
51-200
—
AI WorkflowsAI Agents+9
Published
- Summary
- Open-source Haystack framework and enterprise platform for building, running, and governing custom RAG, agent, IDP, search, and multimodal AI applications.
- Segments
- AI Workflows AI Agents LLM Fine-tuning AI Developer Tools Knowledge & RAG Document AI LLM Deployment AI Quality & Observability Traditional ML AI Governance & Risk Chatbots
- HQ location
- Berlin, Germany / San Francisco, CA, USA
- Founded
- 2018
- Website
- https://www.deepset.ai/
Decagon
2023
Series C Plus
201-500
—
AI WorkflowsAI Agents+9
Published
- Summary
- AI concierge platform deploying autonomous agents for personalized customer lifecycle and support automation across chat and voice.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- HQ location
- San Francisco, CA, USA
- Founded
- 2023
- Website
- https://decagon.ai/
DataRobot
2012
501-1000
—
AI WorkflowsAI Agents+10
Published
- Summary
- Enterprise AI platform for building, governing, deploying, observing, and securing predictive AI, generative AI, and AI agents.
- Segments
- AI Workflows AI Agents LLM Fine-tuning AI Developer Tools Knowledge & RAG Document AI LLM Deployment AI Quality & Observability Traditional ML AI Governance & Risk Chatbots Analytics & BI
- HQ location
- Boston, MA, USA
- Founded
- 2012
- Website
- https://www.datarobot.com/
Datarails
2015
Series C Plus
201-500
—
AI WorkflowsAI Agents+7
Published
- Summary
- AI-native, Excel-native FP&A and FinanceOS platform for the CFO office across reporting, planning, forecasting and finance workflows.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI Traditional ML AI Governance & Risk Chatbots Analytics & BI
- HQ location
- New York, NY, USA; Tel Aviv, Israel
- Founded
- 2015
- Website
- https://www.datarails.com/
Dataiku
2013
1001-5000
—
AI WorkflowsAI Agents+10
Published
- Summary
- Enterprise AI and data science platform for building, governing, deploying, and monitoring analytics, ML, GenAI, and agents.
- Segments
- AI Workflows AI Agents LLM Fine-tuning AI Developer Tools Knowledge & RAG Document AI LLM Deployment AI Quality & Observability Traditional ML AI Governance & Risk Chatbots Analytics & BI
- HQ location
- New York, NY, USA / Paris, France
- Founded
- 2013
- Website
- https://www.dataiku.com/
Databricks
2013
5001-10000
—
AI WorkflowsAI Agents+10
Published
- Summary
- Unified data and AI platform for data engineering, analytics, ML, generative AI, agents, and governance.
- Segments
- AI Workflows AI Agents LLM Fine-tuning AI Developer Tools Knowledge & RAG Document AI LLM Deployment AI Quality & Observability Traditional ML AI Governance & Risk Chatbots Analytics & BI
- HQ location
- San Francisco, CA, USA
- Founded
- 2013
- Website
- https://www.databricks.com/
Cyara
2006
201-500
Customer Support / CX
AI WorkflowsAI Developer Tools+7
Published
- Summary
- AI-powered CX assurance platform for testing, monitoring and optimizing contact-center, conversational-AI and agentic customer journeys.
- Segments
- AI Workflows AI Developer Tools AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- Pleasanton, CA, USA
- Founded
- 2006
- Website
- https://cyara.com/
Cresta
2017
Series C Plus
501-1000
Customer Support / CX
AI WorkflowsAI Agents+11
Published
- Summary
- Enterprise Customer Experience AI platform combining autonomous AI agents, agent assist, conversation intelligence and no-code orchestration.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG LLM Deployment AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- San Francisco, CA, USA
- Founded
- 2017
- Website
- https://cresta.com/
Copy.ai
2020
51-200
Sales / GTM
AI WorkflowsAI Agents+7
Published
- Summary
- GTM AI platform for automating sales, marketing and revenue workflows with agents, workflows, brand voice and CRM-connected actions.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI AI Quality & Observability AI Governance & Risk Chatbots Analytics & BI
- Industries
- Sales / GTM
- HQ location
- Palo Alto, CA, USA
- Founded
- 2020
- Website
- https://www.copy.ai
Contivio
2008
Bootstrapped
11-50
Customer Support / CXSales / GTM+1
AI WorkflowsAI Agents+3
Published
- Summary
- Contivio provides an AI-powered business phone system and contact center for connecting voice, SMS, and chat with CRM and ERP platforms.
- Segments
- AI Workflows AI Agents Knowledge & RAG Call Analysis Chatbots
- Industries
- Customer Support / CX Sales / GTM General Purpose
- HQ location
- Irvine, California, United States
- Founded
- 2008
- Website
- https://www.contivio.com/
Confident AI (DeepEval)
2024
1-10
—
AI WorkflowsAI Agents+5
Published
- Summary
- AI quality platform and open-source DeepEval framework for evaluating, testing, tracing and monitoring LLM applications.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability AI Governance & Risk Chatbots
- HQ location
- San Francisco, CA, USA
- Founded
- 2024
- Website
- https://www.confident-ai.com/
Cognigy
2016
Series C Plus
501-1000
Customer Support / CX
AI WorkflowsAI Agents+11
Published
- Summary
- Enterprise conversational and agentic AI platform for customer service automation; acquired by NiCE in 2025.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG LLM Deployment AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- Plano, TX, USA / Düsseldorf, Germany
- Founded
- 2016
- Website
- https://www.cognigy.com/
Cofficiency
2025
Seed
1-10
Financial ServicesCustomer Support / CX+1
AI WorkflowsAI Agents+9
Published
- Summary
- B2B SaaS platform for designing, running, measuring and continuously improving reliable enterprise AI workflows in regulated operations.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Analytics & BI
- Industries
- Financial Services Customer Support / CX Sales / GTM
- HQ location
- Irvine, CA, USA
- Founded
- 2025
- Website
- https://cofficiency.com/
ChatPRD
2023
Bootstrapped
1-10
Customer Support / CXSales / GTM+1
AI WorkflowsAI Agents+4
Published
- Summary
- AI product management platform for writing product requirements documents and related product documentation.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Chatbots Analytics & BI
- Industries
- Customer Support / CX Sales / GTM General Purpose
- HQ location
- San Francisco, United States
- Founded
- 2023
- Website
- https://www.chatprd.ai/
C3 AI
2009
Public
501-1000
Industrial / ManufacturingGeneral Purpose
AI WorkflowsAI Agents+10
Published
- Summary
- Public enterprise AI application software company for developing, deploying, and operating AI applications across industries.
- Segments
- AI Workflows AI Agents LLM Fine-tuning AI Developer Tools Knowledge & RAG Document AI LLM Deployment AI Quality & Observability Traditional ML AI Governance & Risk Chatbots Analytics & BI
- Industries
- Industrial / Manufacturing General Purpose
- HQ location
- Redwood City, CA, USA
- Founded
- 2009
- Website
- https://c3.ai/