Companies — AI Market Map

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Voice AI Agents

Company ▲ Founded Funding stage Company size Industry Segments Status

Hume AI 2021 Series B 11-50 — AI WorkflowsAI Agents+9 Published

Summary: Empathic AI company building emotionally intelligent voice and chat interfaces for AI agents and assistants.
Segments: AI Workflows AI Agents LLM Fine-tuning AI Developer Tools LLM Deployment Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure
HQ location: New York, NY, USA
Founded: 2021
Website: https://www.hume.ai

Hupo 2022 Series A 11-50 InsuranceFinancial Services+1 AI AgentsKnowledge & RAG+4 Published

Summary: AI coaching platform for enterprise sales and client-facing teams, with real-time contextual support, simulations, and scorecards.
Segments: AI Agents Knowledge & RAG AI Quality & Observability AI Governance & Risk Voice AI Agents Analytics & BI
Industries: Insurance Financial Services Customer Support / CX
HQ location: Singapore
Founded: 2022
Website: https://hupo.co/

Infinitus 2020 Series B 51-200 Healthcare AI WorkflowsAI Agents+10 Published

Summary: Healthcare voice AI agents that automate clinical and administrative phone-call workflows across payors, providers and life sciences.
Segments: AI Workflows AI Agents AI Developer Tools Document AI LLM Deployment Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
Industries: Healthcare
HQ location: San Francisco, CA, USA
Founded: 2020
Website: https://www.infinitus.ai/

Invoca 2008 201-500 Customer Support / CX AI WorkflowsAI Agents+8 Published

Summary: AI-powered revenue execution platform connecting marketing, commerce, and contact center teams through call tracking, conversation intelligence and AI agents.
Segments: AI Workflows AI Agents AI Developer Tools LLM Deployment Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents Analytics & BI
Industries: Customer Support / CX
HQ location: Santa Barbara, CA, USA
Founded: 2008
Website: https://www.invoca.com/

Kore.ai 2013 501-1000 Customer Support / CX AI WorkflowsAI Agents+12 Published

Summary: Enterprise agentic AI platform for building and deploying AI agents for customer service, employee productivity, and industry workflows.
Segments: AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI LLM Deployment AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
Industries: Customer Support / CX
HQ location: Orlando, FL, USA; San Mateo, CA strategic HQ announced 2026
Founded: 2013
Website: https://kore.ai

Level AI 2019 Series C Plus 201-500 Customer Support / CX AI WorkflowsAI Developer Tools+6 Published

Summary: LLM-native customer experience intelligence platform for analyzing contact-center interactions, automating QA, coaching agents and improving service outcomes.
Segments: AI Workflows AI Developer Tools Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents Analytics & BI
Industries: Customer Support / CX
HQ location: San Francisco, CA, USA
Founded: 2019
Website: https://thelevel.ai

Lindy 2023 51-200 — AI WorkflowsAI Agents+11 Published

Summary: No-code AI agent platform and AI assistant for automating work across inbox, calendar, meetings, prospecting, recruiting and business apps.
Segments: AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI LLM Deployment AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
HQ location: San Francisco, CA, USA
Founded: 2023
Website: https://www.lindy.ai

LiveKit 2021 Series C Plus 51-200 — AI WorkflowsAI Agents+7 Published

Summary: Open-source framework and cloud platform for building, testing, deploying and scaling realtime voice, video and physical AI agents.
Segments: AI Workflows AI Agents AI Developer Tools LLM Deployment AI Quality & Observability AI Governance & Risk Call Analysis Voice AI Agents STT/TTS Infrastructure
HQ location: San Francisco, CA, USA
Founded: 2021
Website: https://livekit.io

Lumay 2023 11-50 — AI WorkflowsAI Agents+11 Published

Summary: Enterprise AI agent factory for deploying domain-specific agents across voice, compliance, CRM and business workflows.
Segments: AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI LLM Deployment AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
HQ location: San Francisco, CA, USA
Founded: 2023
Website: https://www.lumay.ai

Maven AGI 2023 Series B 51-200 — AI WorkflowsAI Agents+10 Published

Summary: Enterprise AI agent platform for customer support and CX across chat, email, voice, web, knowledge, and actions.
Segments: AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
HQ location: Boston, MA, USA
Founded: 2023
Website: https://www.mavenagi.com

NiCE 1986 Public 5001-10000 Customer Support / CX AI WorkflowsAI Agents+10 Published

Summary: Public CX software company with CXone Mpower, Enlighten AI, AI agents, voice/contact-center automation, and analytics.
Segments: AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
Industries: Customer Support / CX
HQ location: Hoboken, NJ, USA / Ra'anana, Israel
Founded: 1986
Website: https://www.nice.com/

Notable 2017 201-500 Healthcare AI WorkflowsAI Agents+11 Published

Summary: Healthcare AI platform with agents for patient access, revenue cycle, care operations, and administrative workflow automation.
Segments: AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
Industries: Healthcare
HQ location: San Mateo, CA, USA
Founded: 2017
Website: https://www.notablehealth.com/

Observe.AI 2017 Series C Plus 201-500 Customer Support / CX AI WorkflowsAI Agents+9 Published

Summary: AI platform for contact centers combining CX automation, Voice AI agents, real-time agent assist, Auto QA and conversation intelligence.
Segments: AI Workflows AI Agents AI Developer Tools AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
Industries: Customer Support / CX
HQ location: San Francisco, CA, USA
Founded: 2017
Website: https://observe.ai/

Parloa 2018 Series C Plus 201-500 — AI WorkflowsAI Agents+9 Published

Summary: AI Agent Management Platform for enterprise customer service, with a strong voice-first focus for automating conversations in contact centers.
Segments: AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
HQ location: Berlin, Germany; expanding in San Francisco and Madrid
Founded: 2018
Website: https://www.parloa.com/

Pegasystems 1983 Public 5001-10000 — AI WorkflowsAI Agents+9 Published

Summary: Public enterprise platform for AI-powered workflow automation, decisioning, CRM and process modernization.
Segments: AI Workflows AI Agents AI Developer Tools Document AI Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
HQ location: Waltham, MA, USA
Founded: 1983
Website: https://www.pega.com

Poly AI 2017 Series C Plus 201-500 HealthcareFinancial Services+2 AI WorkflowsAI Agents+6 Published

Summary: Enterprise voice and chat AI platform for customer service and task completion.
Segments: AI Workflows AI Agents Knowledge & RAG AI Governance & Risk Call Analysis Chatbots Voice AI Agents Analytics & BI
Industries: Healthcare Financial Services Customer Support / CX General Purpose
HQ location: London, United Kingdom; also lists New York, San Mateo, Belgrade, and Toronto offices
Founded: 2017
Website: https://poly.ai/

Regal 2020 Series B 51-200 Customer Support / CXSales / GTM AI WorkflowsAI Agents+10 Published

Summary: Voice AI agent platform for enterprise CX, automating phone-based sales, support, operations and retention conversations.
Segments: AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
Industries: Customer Support / CX Sales / GTM
HQ location: New York, NY, USA
Founded: 2020
Website: https://www.regal.ai/

Regie.ai 2020 Series B 201-500 Sales / GTM AI WorkflowsAI Agents+9 Published

Summary: AI-native sales engagement platform that unifies human sellers and AI agents for prospecting, messaging and dialing workflows.
Segments: AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents Analytics & BI
Industries: Sales / GTM
HQ location: San Francisco, CA, USA
Founded: 2020
Website: https://www.regie.ai

Replicant 2017 Series C Plus 51-200 HealthcareInsurance+3 AI WorkflowsAI Agents+7 Published

Summary: Enterprise conversational AI platform for contact centers, focused on voice, chat, and SMS automation, QA, and conversation intelligence.
Segments: AI Workflows AI Agents Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents Analytics & BI
Industries: Healthcare Insurance Financial Services Customer Support / CX General Purpose
HQ location: San Francisco, California, United States
Founded: 2017
Website: https://www.replicant.com/

Retell AI 2023 51-200 Customer Support / CXSales / GTM AI WorkflowsAI Agents+9 Published

Summary: Developer and business platform for building, testing, deploying, and monitoring production voice AI agents for phone automation.
Segments: AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
Industries: Customer Support / CX Sales / GTM
HQ location: San Francisco, CA, USA
Founded: 2023
Website: https://www.retellai.com

SalesAI — 11-50 Customer Support / CX AI WorkflowsAI Agents+9 Published

Summary: AI voice and messaging agents for answering inbound calls, qualifying leads, booking meetings, and automating sales/support conversations.
Segments: AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
Industries: Customer Support / CX
HQ location: San Francisco, CA, USA
Founded: —
Website: https://www.salesai.com/

ScienceSoft 1989 Bootstrapped 501-1000 HealthcareInsurance+3 AI WorkflowsAI Agents+7 Published

Summary: ScienceSoft is a US-based IT services and software development company that publicly positions itself around AI transformation, custom AI development, and enterprise software delivery.
Segments: AI Workflows AI Agents Knowledge & RAG LLM Deployment AI Governance & Risk Call Analysis Chatbots Voice AI Agents Analytics & BI
Industries: Healthcare Insurance Financial Services Customer Support / CX General Purpose
HQ location: McKinney, Texas, USA
Founded: 1989
Website: https://www.scnsoft.com/

Sela AI — 11-50 Financial Services AI WorkflowsAI Agents+8 Published

Summary: Purpose-built voice AI platform for mortgage borrower outreach, qualification, routing, and origination workflows.
Segments: AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Voice AI Agents STT/TTS Infrastructure Analytics & BI
Industries: Financial Services
HQ location: San Francisco, CA, USA
Founded: —
Website: https://www.trysela.com/

Sierra 2023 201-500 Customer Support / CX AI WorkflowsAI Agents+9 Published

Summary: Platform for building enterprise-grade customer service AI agents.
Segments: AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
Industries: Customer Support / CX
HQ location: San Francisco, CA, USA
Founded: 2023
Website: https://sierra.ai/