Companies
Abridge
2018
Series C Plus
501-1000
- Summary
- Generative AI platform for clinical conversations, documentation and healthcare workflow intelligence.
- Segments
- AI Workflows Document AI AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis STT/TTS Infrastructure
- Industries
- Healthcare
- HQ location
- Pittsburgh, PA, USA
- Founded
- 2018
- Website
- https://www.abridge.com/
aiXplain
2020
Series A
11-50
—
- Summary
- Agentic OS for enterprises to design, deploy, orchestrate, and govern AI agents across models and tools.
- Segments
- AI Workflows AI Agents LLM Fine-tuning AI Developer Tools Knowledge & RAG Document AI LLM Deployment AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure
- HQ location
- San Jose, CA, USA
- Founded
- 2020
- Website
- https://aixplain.com
Ascertain
2023
11-50
- Summary
- Healthcare agentic AI platform that automates prior authorization, referrals, eligibility checks, care coordination, denials, and related administrative workflows.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Healthcare
- HQ location
- New York, NY, USA
- Founded
- 2023
- Website
- https://www.ascertain.com/
Bland AI
2023
Series C Plus
51-200
- Summary
- Enterprise voice AI platform for building, deploying, monitoring, and integrating AI phone agents for customer support, sales, and operations.
- Segments
- AI Workflows AI Agents LLM Fine-tuning AI Developer Tools Knowledge & RAG LLM Deployment AI Quality & Observability AI Governance & Risk Call Analysis Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- San Francisco, CA, USA
- Founded
- 2023
- Website
- https://www.bland.ai/
CallMiner
2002
201-500
- Summary
- AI-powered conversation intelligence and CX automation platform that captures and analyzes omnichannel customer interactions for QA, compliance, and insights.
- Segments
- AI Workflows AI Developer Tools Knowledge & RAG AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- Waltham, MA, USA
- Founded
- 2002
- Website
- https://callminer.com/
Cartesia
2023
Series A
51-200
—
- Summary
- Real-time speech and transcription model platform for voice agents, offering Sonic TTS, Ink STT, and enterprise voice-agent APIs.
- Segments
- AI Workflows AI Agents LLM Fine-tuning AI Developer Tools Knowledge & RAG LLM Deployment AI Quality & Observability AI Governance & Risk Call Analysis Voice AI Agents STT/TTS Infrastructure Analytics & BI
- HQ location
- San Francisco, CA, USA
- Founded
- 2023
- Website
- https://cartesia.ai/
Cognigy
2016
Series C Plus
501-1000
- Summary
- Enterprise conversational and agentic AI platform for customer service automation; acquired by NiCE in 2025.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG LLM Deployment AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- Plano, TX, USA / Düsseldorf, Germany
- Founded
- 2016
- Website
- https://www.cognigy.com/
Cresta
2017
Series C Plus
501-1000
- Summary
- Enterprise Customer Experience AI platform combining autonomous AI agents, agent assist, conversation intelligence and no-code orchestration.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG LLM Deployment AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- San Francisco, CA, USA
- Founded
- 2017
- Website
- https://cresta.com/
Cyara
2006
201-500
- Summary
- AI-powered CX assurance platform for testing, monitoring and optimizing contact-center, conversational-AI and agentic customer journeys.
- Segments
- AI Workflows AI Developer Tools AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- Pleasanton, CA, USA
- Founded
- 2006
- Website
- https://cyara.com/
Decagon
2023
Series C Plus
201-500
—
- Summary
- AI concierge platform deploying autonomous agents for personalized customer lifecycle and support automation across chat and voice.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- HQ location
- San Francisco, CA, USA
- Founded
- 2023
- Website
- https://decagon.ai/
ElevenLabs
2022
Series C Plus
501-1000
—
- Summary
- AI audio and conversational AI company providing speech generation, speech-to-text, voice agents, voice cloning, dubbing, APIs, and enterprise voice workflows.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG LLM Deployment AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure
- HQ location
- New York, NY, USA / London, UK
- Founded
- 2022
- Website
- https://elevenlabs.io/
Fin AI
2011
1001-5000
- Summary
- Customer Agent company (formerly Intercom) building AI agents for customer experience across support, sales, commerce, and service; Salesforce signed a definitive agreement to acquire Fin for ~$3.6B in June 2026.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- San Francisco, CA, USA (HQ); offices in Dublin, London, Chicago, Sydney; Berlin planned
- Founded
- 2011
- Website
- https://fin.ai/
Forethought
2017
201-500
- Summary
- AI customer support automation platform. ACQUIRED by Zendesk (completed March 26, 2026) — Zendesk's largest acquisition in two decades, enabling self-improving AI agents.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- San Francisco, CA, USA
- Founded
- 2017
- Website
- https://forethought.ai
Giga
2024
Series A
51-200
- Summary
- Enterprise AI support-agent platform that deploys human-like voice, chat, and multimodal agents for customer support and operations, automating complex workflows across channels.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- San Francisco, CA, USA
- Founded
- 2024
- Website
- https://giga.ai/
Gong
2015
Series C Plus
1001-5000
- Summary
- Revenue AI Operating System for GTM teams that captures customer interactions, analyzes deal and account signals, and automates next actions across sales, forecasting, enablement, and customer-facing workflows.
- Segments
- AI Workflows AI Developer Tools Knowledge & RAG AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis STT/TTS Infrastructure Analytics & BI
- Industries
- Sales / GTM
- HQ location
- San Francisco, CA, USA
- Founded
- 2015
- Website
- https://www.gong.io/
Hume AI
2021
Series B
11-50
—
- Summary
- Empathic AI company building emotionally intelligent voice and chat interfaces for AI agents and assistants.
- Segments
- AI Workflows AI Agents LLM Fine-tuning AI Developer Tools LLM Deployment Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure
- HQ location
- New York, NY, USA
- Founded
- 2021
- Website
- https://www.hume.ai
Infinitus
2020
Series B
51-200
- Summary
- Healthcare voice AI agents that automate clinical and administrative phone-call workflows across payors, providers and life sciences.
- Segments
- AI Workflows AI Agents AI Developer Tools Document AI LLM Deployment Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Healthcare
- HQ location
- San Francisco, CA, USA
- Founded
- 2020
- Website
- https://www.infinitus.ai/
Kore.ai
2013
501-1000
- Summary
- Enterprise agentic AI platform for building and deploying AI agents for customer service, employee productivity, and industry workflows.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI LLM Deployment AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- Orlando, FL, USA; San Mateo, CA strategic HQ announced 2026
- Founded
- 2013
- Website
- https://kore.ai
Lindy
2023
51-200
—
- Summary
- No-code AI agent platform and AI assistant for automating work across inbox, calendar, meetings, prospecting, recruiting and business apps.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI LLM Deployment AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- HQ location
- San Francisco, CA, USA
- Founded
- 2023
- Website
- https://www.lindy.ai
LiveKit
2021
Series C Plus
51-200
—
- Summary
- Open-source framework and cloud platform for building, testing, deploying and scaling realtime voice, video and physical AI agents.
- Segments
- AI Workflows AI Agents AI Developer Tools LLM Deployment AI Quality & Observability AI Governance & Risk Call Analysis Voice AI Agents STT/TTS Infrastructure
- HQ location
- San Francisco, CA, USA
- Founded
- 2021
- Website
- https://livekit.io
Lumay
2023
11-50
—
- Summary
- Enterprise AI agent factory for deploying domain-specific agents across voice, compliance, CRM and business workflows.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI LLM Deployment AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- HQ location
- San Francisco, CA, USA
- Founded
- 2023
- Website
- https://www.lumay.ai
Maven AGI
2023
Series B
51-200
—
- Summary
- Enterprise AI agent platform for customer support and CX across chat, email, voice, web, knowledge, and actions.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- HQ location
- Boston, MA, USA
- Founded
- 2023
- Website
- https://www.mavenagi.com
Mova.ai
—
11-50
- Summary
- Conversation intelligence platform focused on mortgage and financial services interactions across calls, chats, emails, and texts.
- Segments
- AI Workflows AI Developer Tools AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Financial Services
- HQ location
- Unknown
- Founded
- —
- Website
- https://www.mova.ai/
NiCE
1986
Public
5001-10000
- Summary
- Public CX software company with CXone Mpower, Enlighten AI, AI agents, voice/contact-center automation, and analytics.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- Hoboken, NJ, USA / Ra'anana, Israel
- Founded
- 1986
- Website
- https://www.nice.com/