Market discovery
Companies
40 companies in this view.
Forethought
2017
201-500
Customer Support / CX
AI WorkflowsAI Agents+10
Published
- Summary
- AI customer support automation platform. ACQUIRED by Zendesk (completed March 26, 2026) — Zendesk's largest acquisition in two decades, enabling self-improving AI agents.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- San Francisco, CA, USA
- Founded
- 2017
- Website
- https://forethought.ai
Druid AI
2018
Series C Plus
201-500
HealthcareFinancial Services+2
AI WorkflowsAI Agents+5
Published
- Summary
- Enterprise AI platform for designing and deploying AI agents and intelligent apps.
- Segments
- AI Workflows AI Agents Knowledge & RAG AI Quality & Observability Chatbots Voice AI Agents Analytics & BI
- Industries
- Healthcare Financial Services Customer Support / CX General Purpose
- HQ location
- Bucharest, Romania
- Founded
- 2018
- Website
- https://www.druidai.com/
Domino Data Lab
2013
201-500
—
AI WorkflowsAI Agents+9
Published
- Summary
- Enterprise AI platform for regulated teams to build, scale, deploy, monitor, and govern models, AI applications, and agents.
- Segments
- AI Workflows AI Agents LLM Fine-tuning AI Developer Tools Knowledge & RAG Document AI LLM Deployment AI Quality & Observability Traditional ML AI Governance & Risk Analytics & BI
- HQ location
- San Francisco, CA, USA
- Founded
- 2013
- Website
- https://domino.ai/
DevRev
2020
201-500
—
AI WorkflowsAI Agents+9
Published
- Summary
- AI-native enterprise platform centered on Computer, an AI teammate that unifies live customer, product, support, sales and engineering workflows.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Analytics & BI
- HQ location
- San Francisco, CA, USA
- Founded
- 2020
- Website
- https://devrev.ai/
Delight.ai
—
201-500
Customer Support / CX
AI WorkflowsAI Agents+7
Published
- Summary
- Sendbird-powered AI concierge platform for branded customer experiences and customer service automation across digital support channels.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- San Mateo, CA, USA / Seoul, South Korea
- Founded
- —
- Website
- https://delight.ai/
Decagon
2023
Series C Plus
201-500
—
AI WorkflowsAI Agents+9
Published
- Summary
- AI concierge platform deploying autonomous agents for personalized customer lifecycle and support automation across chat and voice.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- HQ location
- San Francisco, CA, USA
- Founded
- 2023
- Website
- https://decagon.ai/
Datarails
2015
Series C Plus
201-500
—
AI WorkflowsAI Agents+7
Published
- Summary
- AI-native, Excel-native FP&A and FinanceOS platform for the CFO office across reporting, planning, forecasting and finance workflows.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI Traditional ML AI Governance & Risk Chatbots Analytics & BI
- HQ location
- New York, NY, USA; Tel Aviv, Israel
- Founded
- 2015
- Website
- https://www.datarails.com/
Cyara
2006
201-500
Customer Support / CX
AI WorkflowsAI Developer Tools+7
Published
- Summary
- AI-powered CX assurance platform for testing, monitoring and optimizing contact-center, conversational-AI and agentic customer journeys.
- Segments
- AI Workflows AI Developer Tools AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- Pleasanton, CA, USA
- Founded
- 2006
- Website
- https://cyara.com/
Clay
2017
Series C Plus
201-500
Sales / GTM
AI WorkflowsAI Agents+3
Published
- Summary
- AI-powered GTM platform combining data enrichment, AI research agents and workflow automation for personalized sales and marketing execution.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Analytics & BI
- Industries
- Sales / GTM
- HQ location
- New York, NY, USA
- Founded
- 2017
- Website
- https://www.clay.com
CallMiner
2002
201-500
Customer Support / CX
AI WorkflowsAI Developer Tools+7
Published
- Summary
- AI-powered conversation intelligence and CX automation platform that captures and analyzes omnichannel customer interactions for QA, compliance, and insights.
- Segments
- AI Workflows AI Developer Tools Knowledge & RAG AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- Waltham, MA, USA
- Founded
- 2002
- Website
- https://callminer.com/
Avaamo
2014
Series B
201-500
HealthcareCustomer Support / CX
AI WorkflowsAI Agents+7
Published
- Summary
- Enterprise conversational AI and AI contact center platform for automating, augmenting, and analyzing conversations.
- Segments
- AI Workflows AI Agents Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents Analytics & BI
- Industries
- Healthcare Customer Support / CX
- HQ location
- Los Altos, California, United States
- Founded
- 2014
- Website
- https://avaamo.ai/
ASAPP
2014
Series C Plus
201-500
Customer Support / CX
AI WorkflowsAI Agents+6
Published
- Summary
- AI agents for enterprise contact centers.
- Segments
- AI Workflows AI Agents Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Voice AI Agents Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- New York, NY, United States
- Founded
- 2014
- Website
- https://www.asapp.com/
Apollo
2015
Series C Plus
201-500
Sales / GTM
AI WorkflowsAI Agents+6
Published
- Summary
- Sales intelligence and engagement platform for prospecting and pipeline generation.
- Segments
- AI Workflows AI Agents AI Developer Tools Traditional ML AI Governance & Risk Call Analysis Chatbots Analytics & BI
- Industries
- Sales / GTM
- HQ location
- San Francisco, CA, USA
- Founded
- 2015
- Website
- https://www.apollo.io/
Alloy
2015
Series C Plus
201-500
Financial Services
AI WorkflowsAI Agents+4
Published
- Summary
- AI-powered identity and fraud prevention platform for banks, credit unions and fintechs.
- Segments
- AI Workflows AI Agents AI Developer Tools Traditional ML AI Governance & Risk Analytics & BI
- Industries
- Financial Services
- HQ location
- New York, NY, USA
- Founded
- 2015
- Website
- https://alloy.com
Aisera
2017
Series C Plus
201-500
—
AI WorkflowsAI Agents+9
Published
- Summary
- AI agentic platform for enterprise service management. ACQUIRED by Automation Anywhere on November 4, 2025.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents
- HQ location
- Santa Clara, CA, USA
- Founded
- 2017
- Website
- https://aisera.com
Ada
2016
Series C Plus
201-500
Customer Support / CX
AI WorkflowsAI Agents+7
Published
- Summary
- AI customer service agent and ACX platform for automating omnichannel customer support.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents
- Industries
- Customer Support / CX
- HQ location
- Toronto, Canada
- Founded
- 2016
- Website
- https://www.ada.cx