Market discovery
Companies
73 companies in this view.
ElevenLabs
2022
Series C Plus
501-1000
—
AI WorkflowsAI Agents+9
Published
- Summary
- AI audio and conversational AI company providing speech generation, speech-to-text, voice agents, voice cloning, dubbing, APIs, and enterprise voice workflows.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG LLM Deployment AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure
- HQ location
- New York, NY, USA / London, UK
- Founded
- 2022
- Website
- https://elevenlabs.io/
DevRev
2020
201-500
—
AI WorkflowsAI Agents+9
Published
- Summary
- AI-native enterprise platform centered on Computer, an AI teammate that unifies live customer, product, support, sales and engineering workflows.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Analytics & BI
- HQ location
- San Francisco, CA, USA
- Founded
- 2020
- Website
- https://devrev.ai/
Delight.ai
—
201-500
Customer Support / CX
AI WorkflowsAI Agents+7
Published
- Summary
- Sendbird-powered AI concierge platform for branded customer experiences and customer service automation across digital support channels.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- San Mateo, CA, USA / Seoul, South Korea
- Founded
- —
- Website
- https://delight.ai/
Decagon
2023
Series C Plus
201-500
—
AI WorkflowsAI Agents+9
Published
- Summary
- AI concierge platform deploying autonomous agents for personalized customer lifecycle and support automation across chat and voice.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- HQ location
- San Francisco, CA, USA
- Founded
- 2023
- Website
- https://decagon.ai/
Cyara
2006
201-500
Customer Support / CX
AI WorkflowsAI Developer Tools+7
Published
- Summary
- AI-powered CX assurance platform for testing, monitoring and optimizing contact-center, conversational-AI and agentic customer journeys.
- Segments
- AI Workflows AI Developer Tools AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- Pleasanton, CA, USA
- Founded
- 2006
- Website
- https://cyara.com/
Cresta
2017
Series C Plus
501-1000
Customer Support / CX
AI WorkflowsAI Agents+11
Published
- Summary
- Enterprise Customer Experience AI platform combining autonomous AI agents, agent assist, conversation intelligence and no-code orchestration.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG LLM Deployment AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- San Francisco, CA, USA
- Founded
- 2017
- Website
- https://cresta.com/
Contivio
2008
Bootstrapped
11-50
Customer Support / CXSales / GTM+1
AI WorkflowsAI Agents+3
Published
- Summary
- Contivio provides an AI-powered business phone system and contact center for connecting voice, SMS, and chat with CRM and ERP platforms.
- Segments
- AI Workflows AI Agents Knowledge & RAG Call Analysis Chatbots
- Industries
- Customer Support / CX Sales / GTM General Purpose
- HQ location
- Irvine, California, United States
- Founded
- 2008
- Website
- https://www.contivio.com/
Contentsquare
2012
1001-5000
Customer Support / CX
AI WorkflowsAI Agents+5
Published
- Summary
- AI-powered experience intelligence platform for digital behavior analytics, product analytics, voice-of-customer and conversation insights.
- Segments
- AI Workflows AI Agents AI Developer Tools Traditional ML AI Governance & Risk Call Analysis Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- Paris, France
- Founded
- 2012
- Website
- https://contentsquare.com/
Cognigy
2016
Series C Plus
501-1000
Customer Support / CX
AI WorkflowsAI Agents+11
Published
- Summary
- Enterprise conversational and agentic AI platform for customer service automation; acquired by NiCE in 2025.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG LLM Deployment AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- Plano, TX, USA / Düsseldorf, Germany
- Founded
- 2016
- Website
- https://www.cognigy.com/
Cofficiency
2025
Seed
1-10
Financial ServicesCustomer Support / CX+1
AI WorkflowsAI Agents+9
Published
- Summary
- B2B SaaS platform for designing, running, measuring and continuously improving reliable enterprise AI workflows in regulated operations.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Analytics & BI
- Industries
- Financial Services Customer Support / CX Sales / GTM
- HQ location
- Irvine, CA, USA
- Founded
- 2025
- Website
- https://cofficiency.com/
Cartesia
2023
Series A
51-200
—
AI WorkflowsAI Agents+10
Published
- Summary
- Real-time speech and transcription model platform for voice agents, offering Sonic TTS, Ink STT, and enterprise voice-agent APIs.
- Segments
- AI Workflows AI Agents LLM Fine-tuning AI Developer Tools Knowledge & RAG LLM Deployment AI Quality & Observability AI Governance & Risk Call Analysis Voice AI Agents STT/TTS Infrastructure Analytics & BI
- HQ location
- San Francisco, CA, USA
- Founded
- 2023
- Website
- https://cartesia.ai/
CallMiner
2002
201-500
Customer Support / CX
AI WorkflowsAI Developer Tools+7
Published
- Summary
- AI-powered conversation intelligence and CX automation platform that captures and analyzes omnichannel customer interactions for QA, compliance, and insights.
- Segments
- AI Workflows AI Developer Tools Knowledge & RAG AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- Waltham, MA, USA
- Founded
- 2002
- Website
- https://callminer.com/
Bland AI
2023
Series C Plus
51-200
Customer Support / CX
AI WorkflowsAI Agents+10
Published
- Summary
- Enterprise voice AI platform for building, deploying, monitoring, and integrating AI phone agents for customer support, sales, and operations.
- Segments
- AI Workflows AI Agents LLM Fine-tuning AI Developer Tools Knowledge & RAG LLM Deployment AI Quality & Observability AI Governance & Risk Call Analysis Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- San Francisco, CA, USA
- Founded
- 2023
- Website
- https://www.bland.ai/
Balto
2017
Series B
51-200
Customer Support / CXSales / GTM
AI AgentsAI Quality & Observability+3
Published
- Summary
- Enterprise contact-center AI platform for agent assist, QA automation, coaching, compliance monitoring, call summarization, and voice AI agents.
- Segments
- AI Agents AI Quality & Observability Call Analysis Voice AI Agents Analytics & BI
- Industries
- Customer Support / CX Sales / GTM
- HQ location
- St. Louis, Missouri, United States
- Founded
- 2017
- Website
- https://www.balto.ai/
Avon AI
—
Seed
11-50
InsuranceFinancial Services+2
AI AgentsAI Quality & Observability+2
Published
- Summary
- Independent management layer for customer-facing conversational AI agents in production.
- Segments
- AI Agents AI Quality & Observability AI Governance & Risk Call Analysis
- Industries
- Insurance Financial Services Customer Support / CX General Purpose
- HQ location
- Tel Aviv, Israel
- Founded
- —
- Website
- https://www.avon-ai.com/
Avaamo
2014
Series B
201-500
HealthcareCustomer Support / CX
AI WorkflowsAI Agents+7
Published
- Summary
- Enterprise conversational AI and AI contact center platform for automating, augmenting, and analyzing conversations.
- Segments
- AI Workflows AI Agents Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents Analytics & BI
- Industries
- Healthcare Customer Support / CX
- HQ location
- Los Altos, California, United States
- Founded
- 2014
- Website
- https://avaamo.ai/
Ascertain
2023
11-50
Healthcare
AI WorkflowsAI Agents+11
Published
- Summary
- Healthcare agentic AI platform that automates prior authorization, referrals, eligibility checks, care coordination, denials, and related administrative workflows.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Healthcare
- HQ location
- New York, NY, USA
- Founded
- 2023
- Website
- https://www.ascertain.com/
ASAPP
2014
Series C Plus
201-500
Customer Support / CX
AI WorkflowsAI Agents+6
Published
- Summary
- AI agents for enterprise contact centers.
- Segments
- AI Workflows AI Agents Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Voice AI Agents Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- New York, NY, United States
- Founded
- 2014
- Website
- https://www.asapp.com/
Aquant
2017
Series C Plus
51-200
—
AI WorkflowsAI Agents+9
Published
- Summary
- Agentic AI service intelligence platform for servicing complex equipment and guiding field service teams.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Analytics & BI
- HQ location
- New York, NY, USA
- Founded
- 2017
- Website
- https://www.aquant.ai
Apollo
2015
Series C Plus
201-500
Sales / GTM
AI WorkflowsAI Agents+6
Published
- Summary
- Sales intelligence and engagement platform for prospecting and pipeline generation.
- Segments
- AI Workflows AI Agents AI Developer Tools Traditional ML AI Governance & Risk Call Analysis Chatbots Analytics & BI
- Industries
- Sales / GTM
- HQ location
- San Francisco, CA, USA
- Founded
- 2015
- Website
- https://www.apollo.io/
aiXplain
2020
Series A
11-50
—
AI WorkflowsAI Agents+12
Published
- Summary
- Agentic OS for enterprises to design, deploy, orchestrate, and govern AI agents across models and tools.
- Segments
- AI Workflows AI Agents LLM Fine-tuning AI Developer Tools Knowledge & RAG Document AI LLM Deployment AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure
- HQ location
- San Jose, CA, USA
- Founded
- 2020
- Website
- https://aixplain.com
Aisera
2017
Series C Plus
201-500
—
AI WorkflowsAI Agents+9
Published
- Summary
- AI agentic platform for enterprise service management. ACQUIRED by Automation Anywhere on November 4, 2025.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents
- HQ location
- Santa Clara, CA, USA
- Founded
- 2017
- Website
- https://aisera.com
Ada
2016
Series C Plus
201-500
Customer Support / CX
AI WorkflowsAI Agents+7
Published
- Summary
- AI customer service agent and ACX platform for automating omnichannel customer support.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents
- Industries
- Customer Support / CX
- HQ location
- Toronto, Canada
- Founded
- 2016
- Website
- https://www.ada.cx
Abridge
2018
Series C Plus
501-1000
Healthcare
AI WorkflowsDocument AI+5
Published
- Summary
- Generative AI platform for clinical conversations, documentation and healthcare workflow intelligence.
- Segments
- AI Workflows Document AI AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis STT/TTS Infrastructure
- Industries
- Healthcare
- HQ location
- Pittsburgh, PA, USA
- Founded
- 2018
- Website
- https://www.abridge.com/